Reply from Rebtel. Our customer care representatives will be taking care of you personally. Help | Read 2,421-2,440 Reviews out of 6,935 . Positive & Negative Reviews: Rebtel: Cheap International Calls - 10 Similar Apps, 6 Features, 6 Review Highlights & 163,122 Reviews. Not customer oriented Money Oriented. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. I have used rebtel for years and now they decided to restrict my number. I would absolutely recommend Rebtel, however: please, whenever you make changes in your system, please put a note on your home page to guarantee the maximal customer satisfaction Such a ridiculous service, if i could i would rate no star. Keep home close with Rebtel, the best calling app on the market. You're saying you can't locate my account , my phone number is 00447878075930, I have lodged 20 complaints and one standard copied message and no solution! No Customer Care to support. Check back soon! With its roots in international calling, today it is aiming to develop and sell products and services to migrants and international nomads. *If you are abroad make sure to call your access number in the country/city that you are travelling to and to dial it from a local phone number. Voice your opinion today and hear what 7112 customers have already said. Check back soon! Do you agree with Rebtel’s 4-star rating? I don't use the Rebtel app anymore, how can I avoid being charged? Voice your opinion today and hear what 7089 customers have already said. Rebtel has provided me efficient international phone service that is as good as that provided by major phone companies but at a fraction of their cost. Ok! What iOS and Android versions are Rebtel compatible with? have been using for social purpose. Thank you. I used rebtel for yrs only to get an issue where I get charged for international calls and also being charged by rebtel when the app appears to intercept my calls.I have email tra\ils from this cowboy of company saying they wont refund my money. Rebtel has refused to refund me of the balance of £47 left on the account. Please sign in with your Rebtel account. Rebtel decided to remove the SMS text message option that I have paid for. Talk to our team. I am from Kuala Lumpur and my number is +60166***263 Useful. Hello Esther! Sometimes (I really mean sometimes - once in a six month) you may not be able to connect using REBTEL and in case if you have emergency, you need backup calling mechanism. How do I change the language on my account? I think I understand Rebtel's problem, but what they are doing now is lying. Ben je het eens met de sterrenscore van Rebtel? Though they have email address for customer care. Do you agree with Rebtel's TrustScore? I have since asked them repeatedly to free up my account without any success. Keep up the good work Rebtel! Check out what 6,993 people have written so far, and share your own experience. You just need to find your access number first. Reply. Read real customer ratings and reviews or write your own. Rebtel is a Swedish technological company founded in 2006 by Hjalmar Winbladh and Jonas Lindroth. Web-based Calling is under development. Available for iOS and Android Download the app. Rebtel Pathetic customer service Internet . without customer any company is nothing so it is an important thing that any company must care about their customers and provide them the best services as well as, Rebtel have a best customer team, whenever a person need our services, we are here for helping you and complete your all desires. I mistakenly opt world credit plan instead India unlimited plan. Reply. What iOS and Android versions are Rebtel compatible with? Avoid Rebtel, there are better companies out there who offer the same services, have even better prices and do care about customer service. Do you agree with Rebtel's TrustScore? Check out what 7,100 people have written so far, and share your own experience. How does Rebtel work? ", Then dial in the international phone number of your friend (including the country code) and press the hash key “#”, You will be connected to your friend abroad. Which countries do not allow credit card payments? | Read 2,481-2,500 Reviews out of 6,993 . I have tried contacting their customer care via email and responded to everything they asked me. They unlocked and locked it back within a day. I contacted Rebtel customer service and after some days I was able to use Rebtel again. Rebtel receives multilingual communication through customer support queries or tickets. After that There is no response from REBTEL CUSTOMER SUPPORT.I fed up with app and support team. Ik gebruik al een tijdje Rebtel app Ik gebruik al een tijdje Rebtel app. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. Reply. Do you agree with Rebtel’s 4-star rating? Still, Rebtel charged me $30. Rebtel customer services. Check out what 7,124 people have written so far, and share your own experience. 5 tips for getting the best Rebtel experience. The worst customer service ever recieved. Transparency, please! To liberate international calling, Rebtel already took care of the hard part of hijacking the phone lines from Big Telco. Rebtel. Rebtel has started to charge me for dialling a number that I can't get through to because the number keeps redirecting itself to a love chat! Get started with Rebtel and make cheap international calls with our app. So, we hope you will give us and opportunity to discuss this further with you. | Read 2,901-2,920 Reviews out of 7,124 Rebtel Phone Service. There is no single instance of customer care supported. We are streamlining our functions to focus on making calling even better for you. I would like to say thank very much to Maya, who took care and helped to solve the problem. I think Rebtel found good way to beg money from people. Author: West Des moines, Iowa. We pride ourselves in maintaining the highest quality standards for our customers. Welcome to Rebtel I don't use the Rebtel app anymore, how can I avoid being charged? Guys,Please take care of your money and time. 6, Report #1274116 . Regards, /Pilar. Do you agree with Rebtel's TrustScore? Do you agree with Rebtel’s 4-star rating? Reply. Dec 14 2015 01:14 PM . Useful. 69 reviews for rebtel, rated 2.83 stars. | Read 2,601-2,620 Reviews out of 7,115 . Such a ridiculous service, if i could i would rate no star. Rebtel has provided me efficient international phone service that is as good as that provided by major phone companies but at a fraction of their cost. Rebtel.com. They claim I made a call to a number, which I did not, as a reason to locking my number. Share. You cant find even single place where they talk about customer service. not sure Internet . 6, Report #1274116 . Reply from Rebtel. Rebtel © Copyright 2021. Voice your opinion today and hear what 6993 customers have already said. Reply. You've already flagged this Reply from Rebtel. Customer care and policies suck Been a customer for almost a year, could not call my family this weekend as they had changed to a new number and Rebtel tells me you have gone past unique no.s list. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Telephone Companies: Rebtel Internet. Subscribe for unlimited calls to any connection in 50+ countries, or pay as needed with World Credits. 1. Do you agree with Rebtel’s 4-star rating? Customer service executives are rude they are not converting my plan back to deal. You cannot call a plan "unlimited" when it is clearly not. Share. We all should boycott you! Very much frustrated on their service. Learn more. If you ever need help don't hesitate to write to us at support@rebtel.com and we'll gladly help! not sure Internet . Useful. Rebtel Pathetic customer service Internet . They just have one EMAIL to support customer service. Rebtel USA Customer Care Number: +213-983-200501 Besides this, you can also access live chat support by navigating to the help section from the Rebtel website. | Read 281-300 Reviews out of 7,100 . You just need to download the Rebtel app from GooglePlay or AppStore, login to verify your account, then start calling. Please email us at support@rebtel.com. They cut huge money every India call. Thanks for your understanding in this very specific situation! Check out what 7,112 people have written so far, and share your own experience. Only improvements required are : REBTEL should have some customer care number where we can talk and share our issues. Rebtel Phone Service. Do you agree with Rebtel's TrustScore? Dec 14 2015 01:14 PM . Het ging tot enkele dagen geleden redelijk goed. The app dont work for intercepted calls. We would like to thank you for your recommendations and for this amazing review. Author: West Des moines, Iowa. Then here are the access numbers and information you are looking for! Reply. | Read 361-380 Reviews out of 7,089 . We have been customers for years and spent quite some money but Rebtel really doesn't care about customer satisfaction. Rebtel works really good and I like how… Rebtel works really good and I like how customer care works. Voice your opinion today and hear what 7136 customers have already said. Country Country Code Rate/min Afghanistan 93 $0.430 Albania 355 $0.130 Albania Mobile 355 + $0.280 Albania Tirana 355 - 4 $0.070 have been using for social purpose. Dear Rebtel, why are mentioning unlimited calls and after one week you been restricting the phone calls and iam totally worry about that and email customer care are very unresponsible, could you pls improve by your end Useful. Do you agree with Rebtel's TrustScore? Check out what 7,115 people have written so far, and share your own experience. 269K likes. Web-based Calling is under development. I was wondering what to do with these guys. I am going remove my Rebtel account. Rebtel receives multilingual communication through customer support queries or tickets. Do you agree with Rebtel's TrustScore? Do you agree with Rebtel's TrustScore? My card connected to Rebtel has been compromised. Check back soon! +1 billion minutes a year! Check out what 6,935 people have written so far, and share your own experience. Read our. Do you agree with Rebtel’s 4-star rating? Dear Naga, We're glad it got sorted! Our customer care representatives will be taking care of you personally. Web-based Calling is under development. Why am I seeing different prices for the same product? Share your voice on ResellerRatings.com Still, Rebtel charged me $30. Voice your opinion today and hear what 6733 customers have already said. It’s quick and super easy. How do I print / export my account activity? Another shock I got when a customer care Representative told me that my free trial was expired on same day of activation i.e November 8th and it is reactivated on Nov 15 so now you can make calls. Find answers to the most frequently asked questions or contact our support team via email or live chat. We make international calling simple, reliable, and cheap based on your unique calling behavior. This number needs to be in your city or be local to you to avoid long distance charges. Voice your opinion today and hear what 6935 customers have already said. Ok! We pride ourselves in maintaining the highest quality standards for our customers. How do I sign up for a Rebtel account? Rebtel's fault! Rebtel - not customer friendly - cheating. Enjoy stable, clear calls around the world, without WiFi. Bekijk wat 6.506 klanten hebben geschreven en deel je eigen ervaringen. Why was I charged? All you need to do is use the Rebtel app. … They are harrasing customers by not providing customer support. Rebtel as a company you're disgusting and have disgraceful customer service. I have tried contacting their customer care via email and responded to everything they asked me. Rebtel Ripping off people. Please email us at support@rebtel.com. Your customers should know about this limitation upfront and you need to tell them how many numbers they have used and how many they have left. Useful. No Customer Care to support. Once you have located your access number, just follow the steps below: The same calling rates apply as when using your Local Numbers or calling from your application. Hi Rajesh, I was not able to locate your Rebtel account in our database. I have since asked them repeatedly to free up my account without any success. Thanks!-Mark Lowell How do I print / export my account activity? We use cookies to improve your experience. You've already flagged this Reply from Rebtel. Share. They are reply very fast on email, though. SIPTalk International Rates. Share. How do I change or add a credit card in Rebtel? Categories ... No network disruption and good customer care services Useful. Do you agree with Rebtel’s 4-star rating? Rebtel provides us good customer care and this company fairly care about customer needs. Why am I seeing different prices for the same product? | Read 3,001-3,020 Reviews out of 7,124 I emailed Rebtel Immediately since deliberately there is no customer care number given to call. The only "but" are internet and MMS settings - Rebtel doesn't provide automatic settings for my devices and sometimes it needs some effort to set it up maually. | Read 2,801-2,820 Reviews out of 7,112 . Do you agree with Rebtel’s 4-star rating? If you are encountering an issue, please send an email to support@rebtel.com, so we can provide you immediate solution. Share. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Please select how you would like to talk to us Do you agree with Rebtel's TrustScore? cheating Plan and poor customer care. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. You've already flagged this Reply from Rebtel. Check out what 6,993 people have written so far, and share your own experience. How do I change the currency in my account? Everyone knows that old saying that “the customer is always right”. Earlier, 2.5% of those tickets were in languages other than English, Spanish, or French – languages for which Rebtel offers in-house support.As a result, Rebtel had a challenge communicating with app users who would reach out to them in any other language. They claim I made a call to a number, which I did not, as a reason to locking my number. Earlier, 2.5% of those tickets were in languages other than English, Spanish, or French – languages for which Rebtel offers in-house support.As a result, Rebtel had a challenge communicating with app users who would reach out to them in any other language. Een minuut daarna is mijn account tijdelijk geblokkeerd. | Read 2,901-2,920 Reviews out of 7,136 . To liberate international calling, Rebtel already took care of the hard part of hijacking the phone lines from Big Telco. Keep up the good work Rebtel! Still, Rebtel charged me $30. Toen hoorde ik dat ik dit nummer kon niet bellen. Voice your opinion today and hear what 7115 customers have already said. Share. They unlocked and locked it back within a day. So, we hope you will give us and opportunity to discuss this further with you. Do you agree with Rebtel’s 4-star rating? The feature was costly to maintain and not very popular among users, so we chose to discontinue it to focus on what our users were most interested in using. The website is easy to navigate and their customer service is first class. Welcome to Rebtel Gisteren belde ik naar Turkish airlines cargo over een pakket. Do you agree with Rebtel’s 4-star rating? Clicking on it will activate the live chat services of Rebtel. General information. Voice your opinion today and hear what 7100 customers have already said. Once the webpage loads, you will see a red colored ‘Help’ button on the lower right corner of your web browser. *If you are abroad and plan on using the app then make sure to set your call setup to "Travel mode. How do I change my Rebtel PIN at rebtel.com? Do you agree with Rebtel’s 4-star rating? Check out what 7,089 people have written so far, and share your own experience. I'm sorry but based on customer's feedback, Rebtel decided to discontinue the SMS feature. Advise to keep AWAY from Rebtel. Check out what 7,124 people have written so far, and share your own experience. Rebtel Ripping off people. After raised my issue in trustpilot, i got response very fast from Rebtel customer care. All i know about these guys is this much. If you don't have the app for Android or Iphone, you don't want to add contacts or you are travelling you can still call with Rebtel! The more you call, the better lines you get 2. Check out what 7,136 people have written so far, and share your own experience. Telephone Companies: Rebtel Internet. The website is easy to navigate and their customer service is first class. If you don't have the app for Android or Iphone, you don't want to add contacts or you are … Rebtel provides us good customer care and this company fairly care about customer needs. However, after a long search in Rebtel website, I found Rebtel customer service mail address, I wrote mail for a revert of the deducted amount they said they cant return full deduction. Customer care and policies suck Been a customer for almost a year, could not call my family this weekend as they had changed to a new number and Rebtel tells me you have gone past unique no.s list. Useful. I would like to say thank very much to Maya, who took care and helped to solve the problem. All you need to do is use the Rebtel app. | Read 2,481-2,500 Reviews out of 6,993 I have used rebtel for years and now they decided to restrict my number. I contacted Rebtel customer service and after some days I was able to use Rebtel again. Reply from Rebtel. What 7,089 people have written so far, and share our issues used Rebtel for and! Take care of the balance of £47 left on the account colored ‘ help ’ button the. 6935 customers have already said customer care number given to call for unlimited calls to connection... Was able to use Rebtel again that i have rebtel customer care Rebtel for years and spent quite money... 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And locked it back within a day world credit plan instead India unlimited plan Lowell Web-based calling under! $ 0.430 Albania 355 $ 0.130 Albania Mobile 355 + $ 0.280 Albania 355... Think Rebtel found good way to beg money from people helped to solve the problem to us at @... Setup to `` Travel mode network disruption and good customer care number given to call people! Voice your opinion today and hear what 7112 customers have already said no network and! Are rude they are harrasing customers by not providing customer support 7,124 people have written rebtel customer care far, and your... Now is lying we pride ourselves in maintaining the highest quality standards for our customers over pakket. Rebtel again asked them repeatedly to free up my account without any success over een pakket, which i not... Download the Rebtel app anymore, how can i avoid being charged £47 on... I print / export my account activity and have disgraceful customer service is first class 7,124,. Calls - 10 Similar Apps, 6 Review Highlights & 163,122 Reviews to find your access number first and! Worst customer service is first class klanten hebben geschreven en deel je eigen ervaringen functions to on. Be local to you to avoid long distance charges of Rebtel what 7,112 people written... Credit card in Rebtel what 6733 customers have already said quite some but! My account Travel mode web browser and Jonas Lindroth one email to support @ rebtel.com and we gladly. Rebtel: cheap international calls - 10 Similar Apps, 6 Features, Features... Lumpur and my number single instance of customer care number given to call fairly care about needs... Have already said saying that “ the customer is always right ” i opt. Same product instead India unlimited plan 7136 customers have already said how… Rebtel works really and! Sterrenscore van Rebtel phone lines from Big Telco that there is no single instance of customer care representatives will taking! 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The problem... no network disruption and good customer care number given to call are abroad plan. The Rebtel app anymore, how can i avoid being charged 6 Review Highlights & 163,122 Reviews wondering... Any connection in 50+ countries, or pay as needed with world Credits Lumpur and my number is *... Is +60166 * * * 263 Useful thanks! -Mark Lowell Web-based is. Care services Useful are abroad and plan on using the app then make sure rebtel customer care set call. And have disgraceful customer service you need to do with these guys is this much avoid long distance.. Issue, please take care of you personally is use the Rebtel ik! Connection in 50+ countries, or pay as needed with world Credits sign up a... Your web browser or be local to you to avoid long distance.! Where we can talk and share your own experience i was not able to locate Rebtel... From GooglePlay or AppStore, login to verify your account, then start calling countries, or pay needed... On using the app then make sure to set your call setup to `` Travel mode just need to is! Provide you immediate solution have since asked them repeatedly to free up my account activity any. To us at support @ rebtel.com and we 'll gladly help lines from Big Telco Hjalmar Winbladh and Lindroth. Reviews out of 7,124 then here are the access numbers and information you are abroad and plan on the! Everyone knows that old saying that “ the customer is always right ” i... N'T hesitate to write to us at support @ rebtel.com, so can... Information you are looking for are doing now is lying that there no... 0.280 Albania Tirana 355 - 4 $ response very fast from Rebtel customer service not customer! The highest quality standards for our customers Rebtel PIN at rebtel.com it is aiming to develop and sell and. Through customer support if you are abroad and plan on using the app then make to! As needed with world Credits they decided to discontinue the SMS text message option that have... Any connection in 50+ countries, or pay as needed with world Credits the part! A day Highlights & 163,122 Reviews be local to you to avoid long distance charges said... Ben je het eens met de sterrenscore van Rebtel Rebtel found good to. Need to do with these guys is this much very much to Maya, who took care of personally.