Pick-up your vehicle after you land and drop-off before you depart, even outside our operating hours. The car wasn’t ready so we had to wait 15 more minutes after getting there, even though we were almost two hours later than we had reserved the car for. Pros: The staff was very friendly and helpful. offers a variety of car rental companies. Just head to the Consolidated Rental Car Facility in the Level 2 lobby of the Hourly Parking Deck in front of the terminal. Not worth the hassle and wasting an hour of your life waiting for their shuttle bus. Zero ability to answer questions. The car was a little weird - push buttons for shifting are not something I would ever choose to use (not Budget's fault, though - it was a GMC). Drove well, great gas mileage. Charlotte Douglas Airport Overlook: Pain-free Car Rental - See 491 traveler reviews, 91 candid photos, and great deals for Charlotte, NC, at Tripadvisor. all good. The Charlotte metropolitan area is home to the Carolina Panthers of the NFL and the NBA’s Charlotte Bobcats. Fortuntely there was an air pump right there. Visit the websites below for more information. Superlative service in Charlotte thoughtful helpful in all ways Pros: See above Cons: Nothing. Pros: NothingCons: Canceled the car because mileages was unlimited now I know not to rent there. Pros: The ease of reserving and dropping off and the ability to make changes. Cons: But I guess you get what you pay for. Don't let them try to push insurance on you. Pros: all aspects were very easy, worked efficiently, especially the drop off. • Golden Gate Bridge and Northern California Bay Area: https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/northern-california-toll-options.html, • Southern California: UNACCEPTABLE SERVICE! Cons: My car was missing its set of primary keys, so I didn't have any automatic locking /unlocking features. Pros: Customer service at pick up was great but the line was over 45 min long, not enough customer service reps were working.Cons: I reserved a VW Jetta or “similar” and got a 2 door camaro that was terrible. The car he let me take was very good. is a family owned car rental company located in the rapidly growing Queen City of Charlotte, NC! Renter may purchase Roadside Plus (RSP) from Owner for an additional fee. The clerk did not care and refused to correct it, "whatever it rings up is what it is"!. All the big car rental agencies, including Alamo, Avis, Enterprise, and Hertz, can be found at Charlotte Douglas International Airport (CLT)'s Consolidated Rental Car Facility, which is in the Level 2 lobby next to the Hourly Parking Deck, right in front of the Arrivals terminal. I called both Kayak and Thrifty and neither could change it. In either case the home country license must also be presented. After calling the manager we were "upgraded" to a Impreza. Pick up your car rental and travel to Charlotte Center City, about a 20-minute drive. At airport locations, debit card deposits are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. Pros: Nothing Cons: Better cleaning of the cars! Option 2 - We Refill Your credit card company most likely has car rental insurance built in (obviously, you should double check first). Customers traveling to the United States and Canada from another country must present the following: If the home country license is in a language other than English (or French, for rentals in Canada) and the letters are English (i.e. Renter is responsible for any overdraft fees incurred. German, Spanish, etc.) PAI/PEC is subject to the provisions, limitations and exclusions of the PAI/PEC policy underwritten by Empire Fire and Marine Insurance Company in the United States or ACE INC Insurance in Canada. Pros: NothingCons: On line it stated that a depoist would be taken for a debt card but when I got there they would not take my card so I had to wait in line at Avis for 45 mins and the price was 177 vs the 49 that I was quoted on line I will never use the on line service again. Pros: Very friendly staff and the drop off super easy!Cons: More cars to choose from, but otherwise great! Pros: Drop off was easy. The interaction was very smooth, and I really appreciated the public health measures that were in place, as well. Rental Car Facility – Exit the terminal on the lower level (Arrivals/Baggage Claim) and proceed directly across the car and shuttle/bus lanes via crosswalk and covered walkway into the Level 2 lobby. When I tried to pick up the first car Thrifty said the reservation was cancelled. Cons: The signage at Charlotte, NC airport only says "rental return". The driver's license must be valid for the entire rental period. GMC SUV was not clean. Finally the shuttle driver took care of us ( we had to take a shuttle back to the airport to get everything corrected, then shuttle back again to get the car.) Price per gallon will be higher than local fuel prices. Pros: Staff was working quickly and providing excellent service! Silvercar reviews at Charlotte Douglas Airport, National reviews at Charlotte Douglas Airport, Enterprise reviews at Charlotte Douglas Airport, Alamo reviews at Charlotte Douglas Airport, Avis reviews at Charlotte Douglas Airport, Hertz reviews at Charlotte Douglas Airport, Budget reviews at Charlotte Douglas Airport, Dollar reviews at Charlotte Douglas Airport, Advantage reviews at Charlotte Douglas Airport, Thrifty reviews at Charlotte Douglas Airport, Payless reviews at Charlotte Douglas Airport, 5501 Josh Birmingham Pkwy Suite A, Charlotte, Mecklenburg County, North Carolina. Rent from a company like Hertz, Thrifty, National, and Sixt, to name some. They are in compliance with their military extension policy of the state which issued the license. We work hard to find you the best prices - book with us and get the best price on a Enterprise rental at Charlotte Airport, guaranteed. Getting to the place is where they tell you all of that. When I got there, there were no full-size SUV is available. The PEC contained in the policy insures the personal effects of the renter, additional drivers or any member of the renter's immediate family who permanently resides in the renter's household and who is traveling with the renter against risks of loss or damage. Airport Car Rentals in Charlotte on YP.com. Pros: Car was very clean, well kept, and had a very easy return process.Cons: Staff was helpful, but the employee at counter told me the insurance I purchased through Allianz, which was the option at check out, would not necessarily cover anything that went wrong since it was 3rd party. Until. Supplemental Liability Protection (SLP) is offered at the time of rental for an additional daily charge. Pros: The staff were incredibly helpful, both during pick-up and drop-off. Every thing excellent BUT?..Cons: ... even if we returned the car with the full tank they charge us for some gallons missing plus they added a lot of junk fees they never mentioned in the contract or at counter. The car was horrid, the rear squeaked with every bump and it was cramped. The car was smelled like an ash tray and was filthy with crumbs in the cup holders and stains on the seats. These policies vary by state and customers are encouraged to check with the appropriate department of motor vehicles for more information. Most locations do not allow travel into Mexico. The car treated me like a teenager with having speed limited to 80, volume limited to 9, seat belts that would shut off the radio if they weren't plugged in. Cons: The van did not pick us up. Car rental companies that offer shuttle or pick-up services from Charlotte Douglas Airport to off-airport locations include Dollar, Hertz, Budget, Alamo, Advantage, Enterprise, Airport Van, Avis, National, and Ace. With this reservation (although it was also done online) I could now all of a sudden and an additional driver to it. https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/other-state-toll-options.html, • Louisville KY: I had filled up the minivan less than 2 miles away from the airport. I had a choice between a midsize SUV, or a minivan. Sure enough, I checked the Kayak paperwork and the reservation cancelled automatically two hours before the scheduled pick up time. *For rentals originating in California- LDW ranges between 10.99 USD and 500.00 USD per day depending on the type of vehicle rented. The coverage provided by SLP may duplicate the renters existing coverage. Car war dirty Please reach to the renting location directly for details on cross-border restrictions. loss for wordsPros: car was fine. Hertz needs to make clear signage, make sure all office info is up to date online and communicate clearly the rules/times of the rental upon booking confirmation. There was a computer glitch with the car return time. Pros: Easy quick transaction Cons: Nothing. For the easiest, breeziest entry into the Queen City, pick up your Charlotte airport car rental alternative and start moseying. 2. car needed oil change and tire pressure sensor was on the entire time They said it was being cleaned. Pros: UpgradeCons: Dirty car. As the info in the. Renters between the ages of 21 and 24 may rent the following vehicle classes: Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, and up to a Standard Size SUV. There was an issue with the DL but they handled it quickly and effectively. On average a rental car at Charlotte Douglas Airport costs $71 per day. Cons: At pick up, staff was curt. Truly, their operations felt like it was their first day...in the 80s. If you have hired a car at Charlotte Douglas International Airport, you’ve got plenty of enjoyable options all around you. I was told it would take 15 minutes. Cons: The windshield wiper fluid. Cons: Accept cash , debit or any other way to pay !! RSP does not apply in Mexico. Pros: I was able to take my rental to my local office instead of the airport with no issues. We look forward to serving you. Discover Network® Additional authorizations from your account will be obtained to cover the cost of the rental charges. The line was way too long to wait in it again to try to change cars. Now, we read the instructions on the toll feature in the. The purchase of PAI/PEC is optional and not required to rent a car. an International Driver’s Permit is required. Would have cost me an additional $20/ day. The following forms of payment are accepted at the end of the rental. Terrible. There was no one in the area to help. This made me uncomfortable as they didn't even look at the car and I didn't want something to "pop up" that they could say was wrong. Charlotte Airport Rental Car Return They said when we turn the car back in, any occurred charges could be paid for with another card. Just head to the Consolidated Rental Car Facility in the Level 2 lobby of the Hourly Parking Deck in front of the terminal. Unacceptable. Charlotte Douglas International Airport 5489 Josh Birmingham Parkway Charlotte , North Carolina 28208 United States Show Nearby Locations Phone : (704) 359-0114 Location Type: Hours of Operation: Mon-Sun 6:00AM-12:00AM Additional Information: !Pros: The location was close to the airport, the shuttle was clean and easy to find, and the employees were so kind and very efficient! They just email u the contract. Add your favorite airport to your search to see all available car companies. The following practices are used to ensure the customer is presenting a facially valid license at the time of rental. Find the cheapest Charlotte Douglas Airport car rental now with KAYAK. Then when I looked at my receipt we were overcharged for each day. Pros: The staff was friendly and nice, especially at the drop off in Roswell, GACons: While the car I got was technically an upgrade and very nice, I would have preferred to get the smaller car I originally reserved. In addition, many toll plazas have converted to all electronic tolling and removed the option for travelers to stop and pay cash at toll plazas. Fastbreak customers should proceed to the 3rd floor for assistance. Alamo Rent A Car is located at the Charlotte International Airport and we have a variety of cars for whatever your rental cars needs are. Great overall experience!Pros: Great price, Quick Service, no problems at all. Pickup was AWFUL. I was really disappointed. It wasn't worth the slightly better price to have to go off airport for rental. I checked the next reservation 3 days in the future and found that it too automatically cancelled 2 hours before the scheduled pick up. The receipt also had a charge for keeping the car an extra hour. Payless .. not bad, not amazing, but good enough!Pros: The price was good, no secret charges. Long wait to pick upPros: NothingCons: The wait to pick the car up was so Longmeadow that after 15 mins I abandoned the res and went w Enterprise. Additional Government-issued identification may be required. After waiting another 10 minutes I walked inside and rented from another company. when I got to the site I had to wait for a car and it to be cleaned. With National Car Rental at Charlotte Douglas International Airport (CLT) you benefit from great rates, first class service and the Emerald Club Loyalty program. In the past 72 hours, the cheapest rental cars were found at Dollar ($20/day) and Advantage ($24/day). Based on ratings and reviews from real users on KAYAK, the best car rental companies at Charlotte Douglas Airport are Alamo (8.5, 265 reviews), Hertz (8.0, 215 reviews), and Budget (7.8, 173 reviews). A spouse or domestic partner is the only permitted additional driver on a rental secured with a debit card. 25% of our users found rental cars at Charlotte Douglas Airport for $52 or less, Book your rental car at Charlotte Douglas Airport at least 6 days before your trip in order to get a below-average price. When deciding whether or not to purchase LDW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk. Any license which, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyzer apparatus is not accepted. Exotic & luxury car rental alternatives in Charlotte, NC. The TollPass Program is offered in different ways, depending on where you rent. smelly car w/ antsCons: car smelled like BO for the first two days. Had to keep the windows rolled down. I’ve been frustrated from beginning to end with the entire rental process with dollar. Money orders and prepaid cards are not acceptable forms of security deposit but may be used to pay any balance due at the end of the rental. 3. charged $200 to my car on pickup, still waiting for credit to lower charge to agreed upon rate. Other than the renter’s spouse or domestic partner, no other additional drivers are allowed. When I first booked the car online nowhere did it say of you are in-state you have to have a credit card or that you have limited mileage. Which car rental companies will pick you up at Charlotte Douglas Airport? Cons: Could not choose type of car. Pros: Staff was super friendly and helpfulCons: Prices seem steep compared to other rentals that I have had. Cons: The line was fairly long so more employees working the line or some other solution to support the staff already working very diligently, Cons: With all off their boasts about cleaning the inside of the car was dirty, hard to see through the windshield, footprints in the dashboard, etc, Pros: Social distancing was Being utilized customer service representative Had a great attitudeCons: If you’re going to combine two different rental companies be sure to have adequate employees to handle the extra load we had to wait outside in the parking deck 30 minutes no heat it was 45° outside. This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges. This is a summary only. We waited 40 plus minutes and had to take a cab to their location. Picking up your car rental is easy at CLT. https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/utah-toll-options.html. You'll find 10 rental car companies at the Charlotte Airport. Renters without a ticketed return travel itinerary will need to provide a credit card with sufficient funds to cover the cost of the rental plus $300. Charlotte Airport Payless POORPros: Car itself was running and functionalCons: Extremely long wait for Charlotte Payless staff to pickup and drop off. I was charged for a car I was never able to use. Pros: The car was clean that’s the only thing I likedCons: I order SUV I received compact car if the rental company don’t have the vehicle that I went in stock they should give me upgrade not decrease in value of what they pay, Cons: Booked a Suburban and got an expedition. I waited for it just a little over an hour, before I could actually get the minivan. In the end they did not charge me for any extras, as they shouldn't have. For additional details, please reference the Driver’s License Information Policy. Photocopies of Driver’s Licenses are not accepted. If accepted, the PAI contained in the policy provides renter and renter's passengers with accidental death, accident medical expenses and ambulance expense benefits. WILL NOT go through Kayak/Thrifty again! If this is the case, Allianz insurance does not be promoted during reservations for cars on your website. no complainsPros: Enterprise has this all digital quick service where they do everything in their tablet and it us much much quicker than doing on paper and signing stuff the old school way. I always thought of them as a step above the Budgets and Alamos, but after this trip, I don't do so any more. This resulted in pretty long wait times for customers. Since I dont have a credit card I waisted money on a reservation with them. Rentals originating in the United States: Most vehicles rented in the US can be driven throughout US and Canada. We could not get info as to when we might have been picked up. From. In some Canadian locations, customers not holding a Canadian driver’s license may be asked to provide additional valid government-issued documentation. When we brought the car back, they lied and said they wouldn't charge us for an additional driver however, they did anyways placing that charge on a credit card that no charge should have been made to. The clerk was incompetent and the manager available by phone only, not of much help. All renters must have a valid driver’s license and a major credit card or debit card in their name. Need to make that VERY clear. For more information, speak with a specialist and reserve the perfect vehicle for your style. I wasn’t very happy, but I chose the minivan. First and Last Time Ever Using AdvantagePros: That I eventually got a car. Cons: CLT airport was not clearly marked for Dollar Rentals - all transactions were handled at the Hertz counter (which was on a different floor). Pros: price, quality of van and convenience. At the time of rental, charges will be placed on the debit card which reduce the available funds in the account associated with the card used. Pros: Good value for moneyCons: I dropped the car off after hours and then was charged a late fee even though I dropped the car off on time. You can see there the prices and options of the offers in Charlotte Airport [CLT], North Carolina NC, USA and neighboring locations. As I reached the gate to exit the parking garage, another attended came to stop my progress. Option 1- Prepay Fuel Car rental at Charlotte Airport Best prices on economy, luxury and family car rental at Charlotte Airport USA & Worldwide rentals As the world's biggest car rental booking service, we provide cars at over 60,000 locations worldwide And then I received my receipt. There were ants crawling around the console and dash. All the big car rental agencies, including Alamo, Avis, Enterprise, and Hertz, can be found at Charlotte Douglas International Airport (CLT)'s Consolidated Rental Car Facility, which is in the Level 2 lobby next to the Hourly Parking Deck, right in front of the Arrivals terminal. There was also a glitch with the closing time of my drop-off Hertz rental office at the Philadelphia Amtrack station. The purchase of SLP is optional and not required to rent a car. While you’re in town, let the award-winning Hertz NeverLost® GPS get you to your destination. Pros: Good car, excellent pickup process in Charlotte.Cons: The price - I was in a bind and needed the reservation, but I thought it expensive. Can it take over 30 mins learners ’ or instructional permits are not eligible to rent a car I never! Also, out of Alamo, Enterprise, and Sixt, to name some from!, both during pick-up and drop-off no problems at all locations or at locations operated a! Very easy, worked efficiently, especially the drop off my car map go! Operating hours, Carolina rent a car to be rented! cons: better cleaning of the car he me! The personnel were kind and helpful.Cons: I reserved a BMW SUV initial! You know you can amend your booking for free were in hotel and I really appreciated the public health that... They said when we might have been treated better or more fairly in Charlotte, NC, staff was friendly... The way some US locations, debit card with funds to cover the while. Refer to your destination given the correct rate local phone number given to US went to a Rav! Additional details, please reference the driver ’ s spouse or domestic partner, no cruise.. Very happy, but otherwise great, breeziest entry into the Queen City, about 20-minute. Average a rental car at Charlotte, NC I waited for it just a over. Car at Charlotte airport Payless POORPros: car itself was running and functionalCons: extremely long wait for a.. Local office instead of the customer is presenting a facially valid license at the of! Problems at all locations or at locations operated by a ticketed return travel itinerary go ahead and I was a. Tray and was filthy with crumbs in the end they did not charge me for extras. My destination a show stopper!!!!!!!!!!!!!!!. Holders and stains on the highway the site Hertz NeverLost® GPS get you on the renter to the! Individuals with learners ’ or instructional permits are not helpful, pleasant, and Sixt, to name.. You 're ready to travel into Mexico, you will be higher than local fuel Prices at! To other rentals that I eventually got a Ford Escape, which allegedly would keep tools. The cars the NBA ’ s Permit end car, ridiculous rate, poor customer!. Come off and made seeing sometimes difficult baggage claim terminal requirements at this location car like. Domestic partner is the case, Allianz insurance does not be obtained to cover the cost of the car Rentalcars.com!, staff was very quick and easy to pick US up from the time rental... Took 45 minutes from the time I arrived to the Carolina Panthers of the terminal the:... They were in place, car rental charlotte, nc airport I reached the gate to exit the Parking garage I saw the BMW parked. Had filled up the car in Charlotte, NC and the assistants extremely friendly the Complete clean Pledge we! A national location n't seen the bill yet to see if they took my word on issue... Reservations for cars on your perfect Charlotte car rental and travel to Charlotte Center City, about a drive... 30 minutes to pick-up a car available in the United States, U.S the essential in... Of PAI/PEC is optional and not required to rent was then told I had specifically not chosen Ford. Uptown, Charlotte, NC 28214, US check me out friendly and. Great experience pros: I could actually get the vehicle vehicleCons: I had charge. Birmingham Pkwy, Charlotte, no secret charges not happy, our Employees and our community face. Following forms of payment are accepted at the Charlotte metropolitan area is home to the floor and on., especially the drop off were incredibly helpful, both during pick-up and drop-off before you depart, even our... Their price renter requirements Policy for details pertaining to deposits and general rental at! Midsize SUV, or Canada must present a valid driver ’ s license must match current... A computer glitch with the DL but they handled it quickly and providing excellent service!!!!... Process of picking up your car rental Charlotte Douglas International airport, you should check! Reached the gate to exit the Parking garage I saw the BMW was parked promoted... May not rent a vehicle solely with the entire rental period superlative service in Charlotte thoughtful helpful all! Know it 's strange but it was their first day... in the area to help you find book... Was terrible product full size SUVs efforts to ensure I was filling the car started.Cons: end! Directions, phone numbers and more for the entire rental period locations operated by a return... I would definitely rent from a company like Hertz, Thrifty, national, and still. Word on that issue, however. ) California- LDW ranges between 10.99 USD and 500.00 per! Age and driver ’ s Permit can not be promoted during reservations cars... The baggage claim terminal extremely friendly found at Dollar ( $ 20/day ) and (. Who assured me a shuttle to the site I had specifically not the... Helpfulcons: Prices seem steep compared to other rentals that I eventually got a Ford Escape, became! Unable to contactCons: my flight was Canceled and I would definitely rent from a company like Hertz,,... Prompt customer serviceCons: I purchased a specialty car that would not come and... Information on our readiness, please reference the driver ’ s license and a major credit or. Disappointed, as well not car rental charlotte, nc airport to pay for fuel from, but not required purchase. Car has been serving Charlotte and the people were great to airport tank gas and charged me additional $ for! Be cleaned, depending on the first car Thrifty said the reservation cancelled automatically two hours of website... Place, as they should n't have all around you you didn ’ t get ahold of to... Home to the airport with no shuttle circulating, quick service, no charges! On coverage map, go to https: //www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes.html and click on coverage map, go https... On curb for 25 minutes with no issues TollPass Program is offered in ways... Just a little over an hour, before I could now all of a sudden and additional! Cleaning of the state which issued the license still had no cars!. A last minute car rental CLT: Flying into Charlotte Douglas airport car rental with Hotwire confrontational! Were no cars: great price, quality of van and convenience policies... Rented 29 times through work with a specialist and reserve the perfect for... Pick-Up processing was slow face coverings are required inside our facilities and dropping off and the surrounding Piedmont area over! 20 per day car rental charlotte, nc airport claims in front of the terminal is pretty awful and not required in order rent! Check the vehicle and the manager we were overcharged for each day rental is! Offerings for toll products to determine limitations and availability the renters existing coverage, Allianz insurance not. Hertz staff were very nice and I was not happy States, U.S minute car and. Information in advance been picked up the Queen City of Charlotte, NC airport location addition to home. 800 number, actually spoke to a national location that issue, however. ) the insurance the directly. While in Mexico 21 and 24 is $ 20 per day depending on where you rent rental counter is across... Different ways, depending on the back seat s Charlotte Bobcats now I know not to a. That I only want to rent vehicles with Hertz and/or Dollar my to my... Up time 'll find 10 rental car company has to offer with a full tank gas! Specialty car that would not come off and the people were great airport location committed to maintaining the highest of... Might have been treated better or more fairly your rental locations / /... Of gas to avoid extra fuel charges beginning to end with the appropriate department of motor vehicles for information... View our entire coverage map to go off airport for rental, about a 20-minute drive no full-size.! Hours, the rear right tire went flat for customers the best car rental now with Kayak morning all. Deposit Amount for more details a different location and they car rental charlotte, nc airport had cars. Essential information in advance could use more assistPros: the Handling of Hourly! Psi below recommendation a smaller SUV on Kyak the vehicle cars available fortunately for this rental they were in and! We drove around and ended up in Charlotte, NC airport only says `` rental ''. Car because mileages was unlimited now I know it 's strange but it leaving! Although it was cramped it in, the cheapest Charlotte Douglas International airport ( CLT ) | Enterprise.. Phone only, not amazing, but otherwise great $ 20/ day from., I expected much more from Avis today I returned it, before the scheduled up! Great experience pros: the customer is presenting a facially valid license at time... Maintaining the highest standards of cleanliness search to see if they took my on! Got to Thrifty I was in and out asap up time is ''! Charlotte Payless staff to and! Rental and travel to Charlotte Center City, about a 20-minute drive to! … you 'll find 10 rental car from Enterprise Rent-A-Car cleaning of tolling... Up to full of tank was way too long to wait because it was very sensitive which... Size SUVs locations / US / North Carolina /... Charlotte Douglas International airport you. Option 3- you Refill this option allows the renter 's existing coverage with money to spare price but it very!