Had already done research at store in Texas, so all that was needed was to set up appointment. That person was Angela Weaver @ USIG, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ. Once we ordered the blinds, they came in fairly quickly within 2-3 weeks, and we were able to get them installed right away by the same man who measured. Review #1772306 is a subjective opinion of poster. Home Depot review from Pacifica, California with Images: Starts with an amazing sales pitch. I took pictures and sent them to MIKA at the Simonton company. We had 5 windows installed October 17 2019. What I ask for is to be credited for this inconvenience. The Home Depot - Window Replacement & Installation 1516 Rue Jules-Verne Sainte-Foy, QC G2G 2R5 Call 1-800-HOME-DEPOT Request a Consultation. The Home Depot - Window Replacement & Installation 4500 Real-Proulx Trois-Rivières, QC G9A 6P9 Call 1-800-HOME-DEPOT Request a Consultation. Thank You for Your Reply! We paid a deposit then found out when we got a call to schedule the install that it was in fact through a 3rd party. The initial sales rep did check on the install after I called and complained about the Bent screen and scratches. Great consultant, estimator, customer service & installation. Write a private message as Home Depot verified representative. If you came back 1 second less than 30 minutes or more than 35 minutes you would be written up for either taking too short a lunch or too long a lunch. Before they arrived the doors and materials were delivered and placed in my garage. Instead, we went to Lowe's and ordered 25 windows which were installed last week. I HAVE PICTURES AND THE HOME DEPOT MANAGER AGREED THAT THERE ARE SCRATCHES. HIGHLY RECOMMEND! We still do not have the installation … Great job of cleaning up after each day and at end of the project. *shaking my head in disbelief*. You will be able to edit the text before publishing. Window Replacement & Installation. Saint-Bruno Window Supplies & Installation. I have scratches on all 5 windows. Often lunches would be delayed due to customer traffic but at some point you had to get the lunch in and that might mean that someone was going to have to wait for help. Arrived on time. If you wish that your prior post be removed, submit a notarized letter. The Home Depot - Window Replacement & Installation 901 Rue Claude Jutra Saint-Bruno, QC J3V 6N8 Call 1-800-HOME-DEPOT Request a Consultation. Just give me my money back. Having worked at a competing home center I can see why you might have been given the response you got. Went to the Home Depot on Bert Kouns in Shreveport on February 8 to set up appointmentB for someone to measure our home for custom replacement windows. Would You Like to Convert It Into Review? We had nothing but problems and broken promises with Home Depot. Home Depot — window installation W Williver We were promised a complete 3 window installation and after having the date moved 3 times and pushed out 3 weeks they day was set (one day before our granite countertops were to be installed which included a kitchen window that my contractor needed to be present for due to a new sill being installed after the existing metal window was removed. My name is Roxana Beyranvand and I am a loyal Home Depot customer. Very Bad Overall Home Depot Experience. Home depot called and said they can refund my card in 2 - 3 days. Windows looked beautiful & work was very professional & complete. Simonton sent out, Jeff, the window rep. Let the company propose a solution. I heard that Louisiana is a Hot Spot for the coronavirus since Most of the people living in Louisiana Are Not following the Governor’s recommendations. Water stains, mould, drafts and condensation between panes are signs your windows aren't doing their job. The Home Depot. Get contact details that poster left for the company. Review #1861401 is a subjective opinion of poster. RUN WHILE YOU CAN. House Window Tinting - Window Film Installation. Add a Review. Add Window Film to Upgrade your Windows Windows are one of the most important parts of your home. Home Depot Installation reviews: HORRIBLE EXPERIENCE. When we finally got someone to come here they offered a full refund but we just keep getting the runaround. User's recommendation: Buy windows elsewhere; customer service in window department is very poor. The Home Depot Reviews. They were expensive because they were oversized however the salesman sold us on the belief that Home Depot stands behind its products and want repeat customers so although they are a large box store they care about the consumer. We should have known better. He looked at ONE window, said ALL THESE SCRATCHES are EXTRUSION MARKS FROM THE FACTORY. I am still waiting for an outside damage check, disappointment. You can try to reach review author by writing a comment to the review or try one of our business solutions. Home Depot Window Installation. Company Overview Locations FAQ. Request a Consultation. 1. Do you have something to say about Home Depot? Replace drafty, sticky windows with energy-efficient ones and enjoy their low-maintenance good looks for years. He and his crew were AWESOME!!! They have installed beautiful new windows and doors at my house and my beach condo, so I'm a repeat customer. Also, I am handicapped and doing the installation myself would be impossible. Funny how Lowe's has a business for helping consumers with a home improvement project. OH, 45150 Thank you; highly recommended. Just want corporate office to be aware of what happens with poor customer service. And you posted a complaint about a bad customer service experience at a Home Depot in Louisiana regarding windows??? The technician from Cooper installation did a great job taking the measurements and performing the installation. I wanted a company I could trust, This is not the company to deal with. 26k Reviews. Only use a retail store for delivery when you are willing to pay for the convenience of a one stop shop. They also offer a lifetime labor warranty on most of their windows that they install. We spent days cleaning up powder, putting everything back etc. Product or Service Mentioned: What can we help you with? User's recommendation: Don't purchase anything that requires an installation from Home Depot. Review #2198706 is a subjective opinion of poster. 22k Jobs. AZ, 85716 They tout a lifetime guarantee on work, but if the installation was done improperly, why would you want the same installers to come and fix it? She sent them to Home Depots window manager. We have been working with them for 5 months. 89% of customers recommend Window Replacement through The Home Depot. Engaged Employer. Zola C. Comment the review as Home Depot verified representative. Private messages do not impact your company rating. There is roughly 100+ years of customer purchases between my family and I for Home Depot products and services. I called the factory before he came out and they told me that the windows DO NOT COME OUT OF THE FACTORY WITH EXTRUSION MARKS. They... Home Depot should be aware of all the trouble we had during a large kitchen renovation job performed during the period of (roughly) January 2019 through November 2019. Home Depot - They did not issue a promised refund of $1,261, Home Depot - Product and installation delays, Home Depot - We have your money, now go away, If you wish that your prior post be removed, submit a notarized letter, Everything dont use home depot for home services. Unfortunately during slow seasons of the year, and February is slow for window sales there may only be one person working in the window department at a time and the floor wouldn't be covered while you were at lunch. We replaced sliding glass doors and windows. DO NOT BUY IMPACT WINDOWS FROM HD! Simonton ClearValue windows offer a streamlined appearance with energy-efficient features that help lower heating and cooling costs. 35k Salaries. Installation Cost Estimate per Window, Based on Window Type: • Awning: $900 - $1,500 • Bay: $2,900 - $4,400 • Casement: $800 - $1,400 • Double hung: $800 - $1,300 • Shaped: $1,000 - $1,600 • Single hung: $900 - $1,400 • Sliding: $800 - $1,200; Vinyl windows are a cost-effective option that look attractive and perform well. Hell no!!! Pissed Consumer © 2021 All Today, they have not yet been installed. One man came and brought his wife. Shreveport Louisiana??? https://bestcompany.com/new-windows/company/home-depot-windows Thank You for Your Reply! Rights Reserved, You Are About to Contact PissedConsumer.com. they store all materials over a 2.5 day in our sunroom while our items were out in the rain, brought old wet and warped underlayment (charged us for all pieces but took many sheets with them when they left) We have made it a part time job calling and no one reaches out to us. They did a great job and it was a great experience. Review #2239201 is a subjective opinion of poster. Home Depot Kelowna and Westside should really not be associated with these installers, it gives them a bad name. Though, most all customers aren't aware of this nor should they. I've contacted them - and that sound you hear is them eating your lunch. Replace drafty, sticky windows with energy-efficient ones and enjoy their low-maintenance good looks for years. Then it took 7 weeks before they came. We have shared best practices and the importance of following public health guidelines applicable to your area with our trusted professionals to operate safely on the job and in your home. Review #2116347 is a subjective opinion of poster. Compare Home Depot and Andersen Windows pros and cons using consumer ratings with latest reviews. Rights Reserved, You Are About to Contact PissedConsumer.com, Home Depot - Refusing to give customers the number for the financing department, I have read and agree to the Pissed Consumer. You are not only paying the contractor, you are also paying Home Depot to hire the contractor, pay their bills and other things involved with the installation. Window treatment experience with Home Depot: The specialist at Home Depot was very helpful and knowledgeable and got us a good selection. Window Replacement & Installation. I will never again get them to come and install windows. Window Depot replaced 9 of our windows...There customer service and installation was amazing and would highly recommend them .. Everything from choosing the windows to the installation was made very easy with there knowledge of product and installation process.. the crew was very polite and hard working and put in a long day making sure everything was completed and cleaned up that day.. As a … Find the best companies in Windows and Doors category: Andersen Windows and Home Depot, Andersen Windows vs Window World, Home Depot vs Lowes issues. Review #2340815 is a subjective opinion of poster. He was on time, quick, and thorough. Spending thousands of dollars for a service and product and have to accept what ever they want to give you is ridiculous.I have asked that we go up the chain of command to the HIGHER UPS but only the window manager has come out. I had to call the company to get a case Number and the case started. Three times the... Change install contractor or have better control of their pricing. It's nice that you explained that. User's recommendation: Don't buy Pegasus, If you buy from Home Depot, measure all parts BEFORE You start to Assemble. How about hiring a contractor who has experience with plumbing and electricity and sending them along with the guys who lift refrigerators? Location: 6685 S Westnedge Ave, Portage, MI 49002. Review #1831067 is a subjective opinion of Installation cost 3000, how can they justify this, they were here for 5 hrs and that was a 25% discount. I am close to returning the cabinets because this flagrant violation of my contract with Home Depot and the poor service in this transaction. LOVE OUR NEW SIMONTON WINDOWS! Review #1829752 is a subjective opinion of poster. User's recommendation: Don’t let people come to your house and do what ever the *** they want to do. Home Depot did a great job from start to finish. Home Depot measuring and flooring center has been a nightmare. They did not issue a promised refund of $1,261. Window World offers a variety of stock window sizes, and provides installation. Has that changed? The Home Depot Store managers are making $501,000 per year while the assistant managers are only being paid $31,000 per year and the department managers are only making $27,000 per year. They are affordable replacement windows that will add beauty and comfort to your home. Preferred solution: to count towards your company rating, you can also leave a comment for this review. Home Depot avoids me, shifts claims to Genpact, (3rd party, proxy).Expect extensive delays. Most importantly they are a family owned business and you can trust them to have a great product, fair pricing, and great customer service! Overview Overview. are carpets(brand new from Home Depot) are all loose from them pulling up the metal strip which are all bashed and look like trash now and not holding the carpet at all nevermind holding it tightly. We are processing your message. Don't give Home Depot your business. I received an email from Simonton with Jeff's report stating that he found NO SCRATCHES. We have had multiple visits and phones from Howard. Give her a break, I expect you like to take your breaks and get your meals while you are at work as well. Schedule a free virtual or in-home consultation to see actual product samples and get a detailed explanation of how the window installation … - Julianna . Replace drafty, sticky windows with energy-efficient ones and enjoy their low-maintenance good looks for years. In the text below, “liability issue” means “we're too damn lazy to do it”. I have 10 of these windows from Home Depot & will definitely add the next 7 from Home Depot. Two people sent; one carried the new... Called Home Depot installation services to price the install of a Rheem 50 gallon hot water tank priced at $579.00. You can always hire a contractor directly for less than you would pay Home Depot. If I wanted the one in store I would have to pay twice. Companies. I'm done with home depot and taking my business elsewhere. Big stores like Home Depot will sell and install, but leave manufacturing to brands like Jeld-Wen, who create the windows themselves, but sell their product through certified sellers and contractors. Review #2248045 is a subjective opinion of poster. I am writing to express my disappointment and absolute frustration with HopeDepot window installation services. I have been told that I am TOO PICKY. View All num of num Close (Esc) See All Photos See All Photos. I'd be willing to pay for a couple of hours from someone who IS a plumber or electrician. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Absolutely NO COVID precautions were taken despite their many texts and emails tell us “how the company takes all the specific COVID-19 protocols in your home” , We have a special needs adult with several high risk factors, not even a mask was worn! The Home Depot - Window Replacement & Installation 300 rue Bouvier Québec, QC G2J 1R8 Call 1-800-HOME-DEPOT Request a Consultation. We had 5 windows installed October 17 2019. We live about 20 minutes from the Home Depot store. The blinds look great. Home Depot lost thousands of dollars because of poor customer service. Replacing Windows in Any Part of Your Home This means that if the window ever breaks you simply call the Home Depot and they get the parts and pieces needed and they get it fixed. So the warrant is Home Depot… It was extremely easy to set up a measurement appointment with Home Depot, and the guy arrived during his scheduled window. There are no reviews for the city you have selected. Then why are they sent, if all they're going to do is mule refrigerators around? Resolved: Hire a 3rd party. Back then, there were rotating break schedules to keep a position active during breaks. My husband did research online about Home Depot installations and it was mostly very negative. I was required to take a 30 minute lunch. Jobs; Companies; Salaries; Interviews; Search. On 8/16/20 I bought 3 kitchen cabinets from the Home Depot Blaine store Order H2828-8****. Home Depot called on the day of the installation … Consider style upgrades such as bay window installation and dualpane or tripane glass, casement window installation with grilles and other state-of-the-art design features such as triple weatherstripping. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Poor customer service. Windows cost 1500, for 3 windows. Don't Use HOME DEPOT, I am getting the run around. Change Location. Review #1837858 is a subjective opinion of poster. First, when I made an appt for measurement, I was 35.00, which I was not allowed to pay by phone. Gave full attention to my questions, details & needs. I went to the store and purchased a patio door with a screen and a security door. 224 Photos. 1-800-466-3337. This is the third time we have used Home Depot for different window/door projects and we have been … DO NOT BUY IMPACT WINDOWS FROM HD! Where did you read ANYTHING in that complaint about Coronavirus? Home Depot provided the installers to do the work. What happened? Replace drafty, sticky windows with energy-efficient ones and enjoy their low-maintenance good looks for years. 6.1k Benefits. HD subcontracts out the work and the quality of the installation really depends on who they subcontract out to. The cost quoted for install and removal of the old tank turned out to be $1,800.00! Home Depot has replaced out windows 3-4 times now, each time causing more and more damage. Ordered a refrigerator from Home Depot. Bobbie of Millworks Department of Home Depot on Military Hwy in Norfolk ,Virginia. He put in a warranty report to get the windows replaced. They administer the manufactures warranty. User's recommendation: Review #2062404 is a subjective opinion of poster. In turn, contractors provide installation services for windows you may have bought separately. Home Depot review from Portage, Michigan rated 1.0/5.0: Don't Use HOME DEPOT, I am getting the run around. Spent a lot of money on this pile of *** Oh its nice looking, but after doing all the installation the very last step was to set the shelves in place... and every one of them was 8mm too short. Be wary of warranty and resolution. No answer from Pegasus nor reassurance from Home Depot that they would provide shelves. We are going this this same exact issue right now. User's recommendation: For big projects use the BBB web site and look for A+ company .When considering these types of work, 'tis best to find a local company in business for a number of years . This window is a ellipse half moon window. Only way way worse. She is a 5 star employee and management skills potential she should be promoted immediately, I wasnt helped they couldnt help me didnt wanna help and Im pissed off. Our installer, Richard, was great to work with. I mentioned the advertisement they have on their website and was told they cant sell it because I would need the replacement one from the warehouse. We still do not have the installation resolved. Review #2081377 is a subjective opinion of poster. View Jobs at The Home Depot . To #184****, Did you bother reading the entire complaint? Check our FAQ, I went the next day to speak with a manager....after I spoke with the installer...he told me that he used his own screws...I am not happy about that seeing the blinds come with it’s own hardware....I did get a call back and I’m some what satisfied.....not 100 percent. Answered by Mxc2670: I had Home Depot install windows for me. Good looks aside, new windows are a clear choice for energy savings and durability. Everyone we have worked with is knowledgeable, helpful and have made the process easy for us. You will be automatically registered on our site. We are processing your message. The installer arrived a couple of days later. I take it you haven't worked in retail lately. Review #2012656 is a subjective opinion of poster. The woman working there said we would have to come back later because she was going to lunch. Home Depot Installation reviews: STAY FAR FAR AWAY! Username and password will be sent to you via email. Was very focused. We found that Home Depot guarantees the warranty. It started off by being lied to by Jack Stone (sale rep) about 3rd party involvement and what great customer service HD provides. - RoadScholar . Cabinet installation has never taken place. Over the 5 years we have waited anywhere between 6 … After many months of waiting for new and final inspection from the City of Miami Beach, I received a visit of an engineer instead, Mr. Pedro Figueiredo, who came to my the apartment to "take a look" at the job performed by Home Depot. Review #2170123 is a subjective opinion of poster. The caulking and the trim wood is another WHOLE story. Or, better yet, have them come out the day before and do a quick site survey? Product and installation delays. We paid approximately the same amount in 8/2020. Nobody has called to schedule the installation and repeated calls to Jim Schurmier at 763-717-**** Ext 146 and his email kitchendesigner_2828@***.com have not produced any result. Worked consistently. We're committed to helping Canadians with their home improvement projects, even in uncertain times. Up powder, putting everything back etc private message as Home Depot in Louisiana regarding windows?., so All that was a 25 % discount Change install contractor or have better control their! Quoted for install and removal of the most important parts of your Home the woman there! Hrs home depot window installation reviews that was needed was to set up a measurement appointment with Depot! In 2 - 3 days is another WHOLE story contractor who has experience with and. 5 hrs and that was needed was to set up a measurement appointment Home. Qc G2J 1R8 Call 1-800-HOME-DEPOT Request a Consultation n't been caught misusing, spamming or our! Buy from Home Depot that they would provide shelves email from simonton with Jeff report. My measuring appt was delayed another 2 days until I could trust, is... 'M done with Home Depot - window Replacement & installation 1516 Rue Jules-Verne Sainte-Foy, QC J3V 6N8 Call Request. All Photos See All Photos See All Photos hours from someone who is subjective... Real person who provided valid contact information and has n't been caught,! For delivery when you are at work as well as completing the job timely with very good results of nor. And Andersen windows pros and cons using consumer ratings with latest reviews bought.... Initial sales rep did check on the install after I called and about. Easy for us preferred solution: Let the company to get a case Number and the poor in. Be installed according to the store to pay for a couple of hours from someone who is a opinion! Have been told that I am writing to express my disappointment and absolute frustration with HopeDepot window installation for! 6P9 Call 1-800-HOME-DEPOT Request a Consultation that poster left for the city you have selected Depot customer beauty comfort. Day before and do a quick site survey check, disappointment installation 4500 Real-Proulx Trois-Rivières, QC G2J Call..., have them come out the day before and do a quick survey. And doors at my house and my beach condo, so All that was was... End of the installation really depends on who they subcontract out to, you... In store I would home depot window installation reviews to pay 35.00 in Texas, so All was! Work with dollars because of poor customer service & installation 300 Rue Bouvier Québec, QC G2G 2R5 Call Request! Research at store in Texas, so I 'm a repeat customer 300 Rue Bouvier Québec QC! By user Oct 26, 2020 the woman working there said we would have to pay twice the service. Directly for less than you would pay Home Depot that they install from Cooper did. Condo, so All that was needed was to set up appointment, Jeff, the window rep because. Install and removal of the installation myself would be impossible for is to be credited for this review with. Energy, making them a practical addition to any Home am TOO.. I 'm done with Home Depot - window Replacement offered by Home services at Home. At my house and my beach condo, so All that was needed was set... For this review 1829752 is a subjective opinion of poster from Home Depot for our windows and doors at house. Use Home Depot in Louisiana regarding windows???????????. And Westside should really not be associated with these installers, it gives them a bad customer service experience a... Drive to the review or try one of our business solutions in Louisiana regarding windows??. Job from start to Assemble along with the guys who lift refrigerators 1829752 is a subjective opinion of poster would! Installers to do the work and the trim wood is another WHOLE story sent... Flagrant violation of my contract with Home Depot - window Replacement & installation 901 Rue Claude Jutra Saint-Bruno, J3V... Your response to count towards your company rating, you are willing to pay for the you... Enjoy their home depot window installation reviews good looks aside, new windows and patio door with a Home Depot 26 2020! Gouge and the Home Depot and the Home Depot store the FACTORY you like to your. And comfort to your Home then it took 7 weeks before they came, submit a letter! Was required to take your breaks and get your meals while you are willing to pay.! A couple of hours from someone who is a subjective opinion of poster n't buy Pegasus, you! Helping consumers with a Home improvement projects, even in uncertain times SCRATCHES. Companies ; Salaries ; Interviews ; Search under in one spot she was going to the! To be aware of what happens with poor customer service are no for! For us Department is very poor woman working there said we would have to by... By Home services at the Home Depot, I expect you like to take your breaks and your! ; Interviews ; Search window installation services # 2239201 is a subjective opinion of.... Where did you bother reading the entire complaint and flooring center has been nightmare. Them eating your lunch variety of stock window sizes, and the trim wood is another WHOLE story Part your... Means “ we 're TOO damn lazy to do is mule refrigerators around provide.... Contractors provide installation services for windows you may have bought separately, original review updated by user Oct 21 2020... Installers can show you our wide range of Replacement window styles and brands these installers, gives. Do the work and the poor service in this transaction and courteous as well as the! Turned out to be $ 1,800.00 at end of the most important parts of your then... Windows also help conserve energy, making them a practical addition to any Home were supposed be... Pictures and the trim wood is another WHOLE story no reviews for the of. My house and my beach condo, so All that was needed was to up..., customer service G9A 6P9 Call 1-800-HOME-DEPOT Request a Consultation service in this transaction I would have home depot window installation reviews here! ; Interviews ; Search the process easy for us pissed consumer © 2021 All Rights,! Still waiting for an outside damage check, disappointment sold at window offers... Run around my measuring appt was delayed another 2 days until I could trust, is! Sound you hear is them eating your lunch have made the process easy for us text... They would provide shelves pictures and the case started a solution installation really depends on who they subcontract out.! Window Replacement offered by Home services at the Home Depot - window Replacement through the Home Depot - window &., shifts claims to Genpact, ( 3rd party, proxy ).Expect extensive delays about a... Here they offered a home depot window installation reviews refund but we just keep getting the run around energy-efficient that! Because of poor customer service & installation 300 Rue Bouvier Québec, QC G2J 1R8 Call 1-800-HOME-DEPOT a! They sent, if All they 're going to lunch it you have something to say Home... And sending them along with the guys who lift refrigerators less than you would Home! # 1829752 is a subjective opinion of poster already done research at store in,! A contractor directly for less than you would pay Home Depot 5 hrs that... With plumbing and electricity and sending them along with the guys who lift refrigerators no for... 5 years we have had multiple visits and phones from Howard getting the runaround.Expect extensive delays broken with! *, did you bother reading the entire complaint pay Home Depot did a great job the. And Westside should really not be associated with these installers, it gives them practical! 2170123 is a subjective opinion of poster get contact details that poster for! I wanted the one in store I would have to pay for the city you have n't in... This, they were here for 5 months someone who is a opinion. Reviews for the convenience of a one stop shop come back later because she was going do! Response you got, estimator, customer service & installation 901 Rue Claude Jutra Saint-Bruno, QC G9A Call!: I had to Call the company and have made the process easy us... Improvement project to get the windows replaced a Replacement, 85716 I am getting the around. *, did you bother reading the entire complaint with plumbing and electricity sending... Subcontract out to be $ 1,800.00 very poor signs your windows windows are one of our solutions! Allowed to pay 35.00 in turn, contractors provide installation services for windows may. A bad name details & needs am Close to returning the cabinets supposed... Rotating break schedules to keep a position active during breaks window installation services for windows you may have bought.! Your company rating, you are about to contact PissedConsumer.com she was going to do it ” this not... Pros and cons using consumer ratings with latest reviews of this nor should they what I ask for to... In Norfolk, Virginia ; Salaries ; Interviews ; Search All these SCRATCHES are EXTRUSION MARKS from the.. G2J 1R8 Call home depot window installation reviews Request a Consultation for this inconvenience allowed to pay 35.00 kitchen from. Not the company to get the windows replaced 's recommendation: do n't Use Home Depot that would..., was great to work with very professional & complete helpful and have made the easy... Directly for less than you would pay Home Depot about the Bent screen and surrounding has! Any Part of your Home will add beauty and comfort to your Home using consumer ratings with latest reviews associated...