washington state ferries customer service

COMMITMENTS . Saturdays, Sundays, and Holidays (Thanksgiving, Christmas, New Year's Day) only : If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Go to www.takeaferry.com. Kitsap Transit’s Bremerton Fast Ferry service has shifted to Pier 54 starting Monday, Jan. 11. Monday, January 11, 2021 08:55 PM. Elwha: 1967 San Diego, CA Super Class: 144 2000 (1) 1090 (2) Anacortes–Sidney BC Spring,Fall Anacortes–San Juan Islands Summer, Winter Has SOLAS can operate to Sidney B.C. Up-to-date schedules, online reservations, fares, trip ideas and community information. When we started to board it took FOREVER and was a very strange feeling. Ferry alerts. Reservations can be made up to the Lockout Period for the desired sailing. From downtown Seattle you can catch the 30 minute ferry to Bainbridge Island, a great place to wander through the charming town of Winslow where you'll find fun shops, restaurants and art galleries. All alerts; Save a spot for your vehicle on some routes. For each terminal the following information is available: terminal address with aerial photo, street map and directions, Ferry Cams, amenities, parking and ADA information. We stayed in Bremerton at the Fairfield Inn and took the ferry into Seattle. Page 2 Planning Process Agreement Agreement on Study Purpose Outcome ... behavioral profile of Washington State ferry customers, but focusing specifically on recreational, vehicle and walk- ... on attitudes, needs, and expectations for service zIdentify customer requirements / expectations for service and their Bremerton Fast Ferry Lost and Found Items left aboard the Bremerton vessels will be taken to Kitsap Transit’s Customer Service office after a.m. sailings. The International route between to and from Sidney B.C. SEATTLE – More than half of Washington State Ferries’ 23-vessel fleet is scheduled to be retired by 2040. Grab your camera to get great pictures of the Seattle skyline. We rode the state ferry system over to Bainbridge and back from Kingston. PT/Coup - Tide Cancellations for Tuesday, 1/12. Washington State Ferries, owned and operated by the Washington State Department of Transportation (WSDOT), serves communities on Puget Sound and in the San Juan Islands. Refunds are taking about 8-12 weeks to process. is out of service until further notice due to COVID-19 impacts. My Account Make, change, cancel or view vehicle reservations for account holders Yes, ferries are useful, especially if you live on an island without a bridge to the mainland like I did, but they're also fun. WASHINGTON STATE FERRIES MISSION Our mission is to make a positive contribution to the livability and economic vitality of our region by providing a ... Our vision is to set the world standard by providing unparalleled ferry transportation performance, exceptional customer service and a rewarding work environment. A WSF Business Account eliminates the need for your drivers to carry cash or credit cards for ferry … Washington State Ferries offers a free travel alert subscription service via email or text message. But you have to be patient and make sure you know schedules, some of the smaller ones even take reservations. I have lived here my whole life, and riding the ferries never gets old. It operates automobile and passenger ferries as part of the Washington State Department of Transportation. If you're lucky, you might just see a few resident or transient orca. However, fast-ferry customers can pay for their fare with ORCA card, Transit GO Ticket mobile app or cash. 1.2 Washington State Ferries reserves the right to refuse account privileges to any person, persons or businesses which do not follow these terms and conditions. We saved money on downtown parking and the more expensive downtown Seattle hotel cost and still got to enjoy all the fun things to do in town. Whether you commute in the region by bus, ferry or train - or a combination - one card is all you need.. ORCA is accepted on all services provided by Community Transit, Everett Transit, King County Metro, Kitsap Transit, Pierce Transit, Sound Transit, and Washington State Ferries, as well as on Monorail and Seattle Streetcar. This is a great way to see Puget Sound, and Bainbridge Island is really charming. Everyone got out and the ride/rest of the boat was like a cross between a cruise and a subway. the San Juans are so beautiful! All were clean and spacious. I had no idea of what a ferry was that prepared me for this experience. Alternatively, We could walk to the ferry from our hotel. Rural, natural setting. Level 2 Standards indicate when assets are being used efficiently and additional investment should be considered. 4 Historical Budgets $163 $245 $267 $211 $195 $207 $220 $225 $244 $263 ... efficiencies to control costs, customer survey data. more. So this week was super rainy and cold so we took a ferry to see some sights from inside our first time riding the ferry very warm inside snacks and lots of windows and seats would definitely ride again, This is the version of our website addressed to speakers of English in the United States. The cost to ride the ferry was $8.20 for an adult and $4.10 for a senior. There were plenty of seats and its a great way to get a skyline shot of the city. According to the state Department of Transportation, ferries burn over 18 million gallons of fuel every year. The lady who answered my call was incredibly friendly and helpful. Experience. The car ferry is a one hour ride and the fast passenger ferry takes about 30 minutes. It is the largest fleet of passenger and automobile ferries in the United States and the third largest in the world. 800-843-3779 wsdot.wa.gov/ferries In Kitsap County Kitsap Transit Bremerton Transportation Center 10 Washington Avenue, Bremerton Customer Service Office: Open with limited hours: Monday-Friday, 6 a.m. to 10 a.m. and 3 p.m. to 7 p.m. Puget Sound is beautiful in all sorts of weather, the ferries are dependable, and it's a bargain. If you have questions about ferry service, including routes, schedules, fares, reservations, refunds, or other questions, you can either call WSF Customer Service by phone or complete one of the online form options below. Everything was over priced, which we came across a lot in our Washington adventures. Washington State Ferries Washington State Ferries does not have an in-person ORCA customer service office. EDMONDS, Wash. -- A Washington State Ferry was knocked out of service Saturday evening after it was struck by lightning, and repairs have kept it out of service into Sunday. Welcome to the Washington State Ferries schedule application. 2 State of Washington Washington state ferries jobs. Washington State Ferries’ (WSF) budget is divided into Operating and Capital. Also my passion to move back to the mountain where I started . then the rains came that thwarted any further explorations. For the past 35 years, we’ve lived in Port Angeles and gone the other way. Working for Big5 would give me the opportunity to work with the public while in school. With 20 vessels carrying 24.6 million passengers in 2016, WSF is the largest ferry system in the United States, and the fourth largest in the world. You always see boats and birds, and even an occasional orca. In addition to our standard and large print paper schedules (available at any WSF Terminal or WSF Vessel), we offer a variety of alternative electronic formats to meet your needs. When it came time for Washington State Ferries to decide what to do with their vending, galley-service and other retail-concession contracts, WSF and its selection committee chose not to renew its current contracts, and instead signed with the out-of-state hospitality and … Now, hop a ferry to Bainbridge Island and Caffe Vita coffee cups are ubiquitous as skyline selfie takers. Rider updates . Review tags are currently only available for English language reviews. It was actually one of my favorite things I did in all of Washington, and I've done a lot there. Find your sailing schedule by route. The year 2020 began as a normal for Washington State Ferries (WSF), but by February, the company was starting to see steep declines in passenger numbers due to the growing Covid-19 pandemic. Toured the town fairly quickly, and went to eat. Ferry Customer Survey. Search job openings, see if they fit - company salaries, reviews, and more posted by State of Washington employees. The ride is smooth and takes about an hour. Things to do near Washington State Ferries, Bainbridge Island Wine and History Luxury Small-Group Day Tour with Lunch, Bainbridge Island Wine and History - Private Luxury Day Tour with Lunch, Ask Holly J about Washington State Ferries, WA ferries are the best way to enjoy the PNW, Ask 425Mom about Washington State Ferries, Ask usethestairs about Washington State Ferries, Ask Lawrence I about Washington State Ferries, Ask EPW232 about Washington State Ferries, Ask Cathleen J about Washington State Ferries, Hotels near International District/Chinatown Station, Hotels near (SEA) Seattle-Tacoma Intl Airport, Hotels near (BFI) Boeing Field Intl Airport, Hotels near (LKE) Lake Union Sea Plane Base, Hotels near The Seattle School of Theology & Psychology, Seattle by Segway from Magic Carpet Glide, Points of Interest & Landmarks in Seattle, Surfing, Windsurfing & Kitesurfing in Seattle, Chihuly Garden and Glass: Tickets & Tours‎, Washington State Ferries: Tickets & Tours‎, Hiram M. Chittenden Locks: Tickets & Tours‎. As a first-time visitor to the area I called to see if it was advisable to take the Bainbridge Island Ferry to visit Bloedel Gardens and then continue on to Port Angeles. Washington State Ferries: Worse customer service - See 8,456 traveler reviews, 2,696 candid photos, and great deals for Seattle, WA, at Tripadvisor. Washington State Ferries. ORCA Options. Please contact customer service at 206-464-6400 or by calling 511 if you have difficulty finding your confirmation number. 7.2 Reservations cannot be made at a tollbooth. 1: Suquamish: 2: Tokitae: Mondays through Fridays except Holidays (Thanksgiving, Christmas, New Year's Day). Washington State Ferries is the largest ferry system in the United States, serving eight counties within Washington and the Province of British Columbia in Canada Our existing system has 10 routes and 20 terminals that are served by 22 vessels I take the ferry from Seattle to Bremerton twice trip per week When I try to buy my ticket through the window it is always the same man or woman on their phones texting and taking their time asking them to rush but they ignored everybody taking their slow time with people, even they do not greetings people and very made even sometimes they do not pay attention about your distinction also they give me the change short because they were busy texting several time Guess what, on the 8th of this month I arrived to the ferry terminal around 1015 pm and the man who was in the window was sleeping and he was mad at me because I asked about service, even the change was short givenI am taking the ferry twice per week since 2018 and just want to say that those people are worse and very none professional at all It is too bad that the ferry hiring like those people to be the face of Seattle and Kitsap. Welcome to Washington State Ferries Business Account website, available specifically for WSF commercial customers who have an approved, existing account with Washington State Ferries. I knew I was going to be driving the car on, but it was still very weird, and very cool. For 15 years we came from Seattle to visit relatives across Puget Sound. The 1,800 people employed by Washington State Ferries earn, on average, about $63,000 a year. If you're traveling from Kitsap County to Seattle, this is the quickest and easiest way to get to Seattle. [Last Updated: Thursday, December 31, 2020 12:26 PM] Earned her golden stripes in February 2017 to mark 50 years of service for Washington State Ferries. It runs 10 routes, serving 20 terminals. All Routes - Customers are Advised to Limit Ferry Travel to... RSS Alerts. About ORCA. 1) Need more help? Was a relaxing time from the busy-ness of Seattle. I gave them four stars because I know that there are fancier ferries other places, but I have no complaints. Call WA State Ferries at 1-888-808-7977 (or call our office at 888-468-3701 ext. She gave me the driving route over the phone. Washington State Ferries: Amazing Customer Service - See 8,453 traveler reviews, 2,695 candid photos, and great deals for Seattle, WA, at Tripadvisor. Welcome to Washington State Ferries Business Account website, available specifically for WSF commercial customers who have an approved, existing account with Washington State Ferries. Legend. The ferry system needs 16 new vessels in the next 20 years, including 13 ferries to replace vessels due for retirement and three additional vessels to fill in when other ferries are out for maintenance and to respond to growth. 249 reviews of Washington State Ferries "Really, the boats don't ram the docks very often and the last wildcat strike I remember was on my 13th birthday when we were trying to get off the island I grew up on to celebrate. 3 Organization 2007-09 Biennium Capital $253 37% Operating $429 M 63%. Kitsap Transit’s Customer Service Office is located at 10 Washington Avenue inside the Bremerton Transportation Center building. Washington State Ferries (WSF) is a government agency that operates automobile and passenger ferry service in the U.S. state of Washington as part of the Washington State Department of Transportation.It runs ten routes serving 20 terminals located around Puget Sound and in the San Juan Islands, designated as part of the state highway system. Terminal, Wait Time & Camera Information WSF operates 20 terminals throughout Puget Sound, the San Juan Islands and Sidney, B.C. By comparison, the Massachusetts Steamship Authority, which runs ferries to the islands of Nantucket and Martha’s Vineyard from the mainland, pays its employees an average of $75,000 a year. 2.0 Definitions . Loved the seating options and quality of ships. Saturdays only. Visit Bloedel Reserve if you have the time! A WSF Business Account eliminates the need for your drivers to carry cash or credit cards for ferry … This is the version of our website addressed to speakers of English in the United States. very quaint village. Ferry service is a major polluter in Washington state. We used to ride the Whidey Island ferry regularly, and the 15 min ride is the perfect start to visiting the island, wether it's for the day, visiting Langley or Coupeville, or for an extended stay. I do know that whenever our adult children visit from Houston and Kansas City, they always make sure they take the ferry at least once. Washington State Ferries will continue operating all routes on their current sailing schedules until further notice due to service constraints from COVID-19. This was our last excursion a visit to islands surrounding Seattle. Ways to Experience Washington State Ferries, Observation Decks & Towers, Points of Interest & Landmarks, Fountains, Gardens, Points of Interest & Landmarks. Up-to-date schedules, online reservations, fares, trip ideas and community information. The state has decided to build a fifth Olympic Class. 7.3 Customers will be required to store valid credit, debit, or prepaid gift card From this page, you can find more information about Washington State Ferry terminals, including addresses and directions, ferry cams, amenities and ADA information to make your trip go more smoothly. Washington State Ferries is a passenger and automobile ferry service owned and operated by the Washington State Department of Transportation that serves communities on Puget Sound and in the San Juan Islands. Service is subject to change in response to the pandemic, and customers are advised to check the WSF schedule page … Things to do near Washington State Ferries, Bainbridge Island Wine and History Luxury Small-Group Day Tour with Lunch, Bainbridge Island Wine and History - Private Luxury Day Tour with Lunch, I take the ferry from Seattle to Bremerton twice trip per week, Ask azik2020 about Washington State Ferries. Ferry service to the San Juan Islands and other Washington State islands is provided by Washington State Ferries. Contact WSF. Washington State Ferries was great, it helped me with customer service skills that I need to pursue my career as Alcohol / Drug Therapist. At the lowest point, the company was 75 per cent below its position compared to year-on-year statistics. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Any of the destinations one of the ferries is taking you to a special place. more. Ask DandKPa about Washington State Ferries, Ask Gary M about Washington State Ferries, Ask RitaAdvisor about Washington State Ferries, Ask coryandkelly about Washington State Ferries, Hotels near International District/Chinatown Station, Hotels near (SEA) Seattle-Tacoma Intl Airport, Hotels near (BFI) Boeing Field Intl Airport, Hotels near (LKE) Lake Union Sea Plane Base, Hotels near The Seattle School of Theology & Psychology, Seattle by Segway from Magic Carpet Glide, Surfing, Windsurfing & Kitesurfing in Seattle, Chihuly Garden and Glass: Tickets & Tours‎, Washington State Ferries: Tickets & Tours‎, Hiram M. Chittenden Locks: Tickets & Tours‎. Also it is currently best to get to the ferry dock in Seattle traveling northbound due to construction. Official Site of the Alaska State Ferry. You can also take the car ferry or the passenger ferry to Bremerton, the home of the Puget Sound Naval Shipyard. Both ferries left precisely on time and all went well. Customer Service & Information Manager at WSDOT/Washington State Ferries Greater Seattle Area 1 connection. Review tags are currently only available for English language reviews. Washington State Ferries. Customers making a connection with this service should also be aware that tickets for the ferry service will not be available at Pier 54. Seniors trip over is only $4.30, return trip is free. Welcome to the Washington State Ferries schedule application. Ways to Experience Washington State Ferries, Observation Decks & Towers, Points of Interest & Landmarks, Fountains, Gardens, Points of Interest & Landmarks. Reasonable prices and great views....great. 2.1 Customer Accounts: Customers may make reservations on Washington State Ferries utilizing one of four different account types described below. Great Ride to visit the Kitsap Peninsula. It’s funny to review something that has been a necessary part of my life for 50 years. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Traveling with a Reservation. There is no charge to take the ferry over; you only pay when you come back to Bremerton. Join to Connect. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. More than three years after BMW ReachNow had to deal with its vehicles becoming disabled on Washington State Ferries, a new car-sharing company has suffered a similar fate. I've been riding the Washington ferries all my life, both for transportation and for fun, and I always enjoy the ride. Washington State Ferries Vehicle Reservations Home Page. Call WSF Customer Service at 1-888-808-7977 or 206-464-6400. On weekends or rush hour, those ferry lines can be long, so plan ahead! Amazing! Level 1 Standards indicate when Washington State Ferries might consider more targeted strategies to spread demand and improve customer experience. Travel Alerts help you stay informed of conditions on your route so you can plan ahead. WSDOT/Washington State Ferries. When it came time for Washington State Ferries to put its vending, galley-service and other retail-concession contracts out to bid, the organization put the customer experience at … It is the largest passenger and automobile ferry fleet in the United States and the third largest in the world by fleet size. I love the smell of the sea air, even if I sit in my car for the ride. We lined our cars up and everyone around us got out of there cars and started socializing with one another. 7.1 Customers can make a reservation online at http://www.wsdot.wa.gov/ferries/ or by calling a customer service agent at 1-888-808-7977. Official Site of the Alaska State Ferry. Lucky to have sunny skies on the way. In addition to our standard and large print paper schedules (available at any WSF Terminal or WSF Vessel), we offer a variety of alternative electronic formats to meet your needs. I figured you could just show up, but we had to make our reservation almost a week early and come about an hour before boarding just to keep our spot! 1: Kitsap: 2: Sealth: 3: Yakima: 4: Tillikum: Priority for Orcas and Shaw vehicles on the 3:05 p.m. weekday departure. I think our ticket, which is done by car/size/# of passengers, came to $77, but we got lucky because I had my sister's scion and the guy didn't see our 3rd passenger.To sum it up, I actually do recommend this experience, it was unique and ultimately a lot of fun. but it was worth the trip. The ferry staff make everything go so smoothly. Bainbridge is one of my favorite rides, as it's a little longer, 45 min, so you can get out and walk around and enjoy the views of the city, coming or going. 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