Any seat not filled within 10 minutes prior to the scheduled departure time, may be offered for sale to standby passengers. Travelling by bus during COVID-19 – 4 things you need to know! Yes, Greyhound refunds bus tickets. Book your Greyhound bus ticket online right here! It is related to the bus ticket type, refundable or non-refundable. Tell us now! Tickets and Confirmation - Immediately confirmed after successfully completing check out, the customer will see the confirmation number online and receive an order summary and eTicket(s) by email. Change your ticket for free, prior to your scheduled departure date. Greyhound/Citiliner will give reasonable notice of changes to schedules. Click here for Greyhound bus ticket prices *justGO is an authorised Greyhound ticket seller. In Bus Booking, Bus Tickets, bus travel, Dreamliner, Durban, George, Greyhound, Summer travelling, Things to do, transportation, travel tips, Travelling Posted July 6, 2017 101 Of the best destinations in South Africa Part 1 Help and Info. Proof of identity will be required when the ticket is purchased and on boarding the coach. Bus tickets from Johannesburg to Durban start at R 210, and the quickest route takes just 7h. As a result, no bus services will be available during this time. As the leading solution for luxury bus bookings in South Africa, the question is, where can Greyhound take you? To exchange your ticket, you must contact Greyhound directly or go to the bus station in person. Pre-purchase parking near our locations to save a bundle. This is a useful information to search and compare bus ticket prices. Make sure to have your Greyhound booking reference on hand when you want to exchange your ticket. Greyhound/ Citiliner reserves the right to trace any lost luggage for 7 days from the reported loss. Bookings for special needs passengers must be facilitated via the Greyhound Customer Call Centre. Busbud has been an authorized seller of Greyhound bus tickets since 2015. 17 April 2018: The South African Road Passenger Bargaining Council (SARPBC) will embark on a nationwide strike on Wednesday, 18 April 2018. When travelling with Greyhound, it’s important to understand the ins-and-outs of joining us on our buses, the Terms and Conditions when on board, and all that fine print that you might have overlooked when making your booking with us. The reservations agency and/or Greyhound/Citiliner may at their own discretion, levy an administrative fee for a rebooking. If the re-booking is requested less than 72 hours and greater than 12 hours prior to the scheduled departure time, the re-booking will be subject to a rebooking fee of 50% of the original ticket price. So, whether you’re looking for a luxury bus from Johannesburg to Cape Town, from Durban to Pretoria, we have you covered; yes, from the Cape to Harare, from the Natal to Maputo, from the hills of the Transkei to the golden fields of the Free State (via most villages, dorpies and towns) we have you luxuriously covered. Be aware that not every bus ticket is refundable. Help and Info. Search, contrast & book the cheapest bus deals. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. For more details, we encourage you to visit https://www.greyhound.co.za/terms-and-conditions/. Without doubt, there’s a reason we’re South Africa’s favourite. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. All information requested for an internet booking is required solely to process the reservation. Excess luggage will only be accommodated subject to space availability and will be incur an additional charge per kilogram specified at the terminal offices. It is related to the bus ticket type, refundable or non-refundable. The reservations agency and/or Greyhound may at their own discretion, levy an administrative fee for a re-booking, which will not exceed 20% of the price of the bus ticket. The Terms and Conditions around refunds and cancellations; Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Aside from supplying movie tickets, Computicket is known for offering bus ticket across a range of intercity liners like Intercape, Translux, and Greyhound; as well as across the full gamut of destinations in southern Africa. Greyhound/Citiliner accepts no responsibility for passengers who are not in possession of proper and valid travel documents, nor where entry to any country or territory is refused to any person for any reason. So, when you get a moment, get familiar with the dos and don’ts, the cans and cannots, and spread the word! When luxury yearns for affordability, our liners shine the brightest: We are the most luxurious bussing solution this side of equator, available with Dreamliners built to 5-star specifications and an experience defined by professionalism, punctuality and good ol’ fashioned politeness. Tips to find cheap bus tickets … Computicket or Shoprite Checkers. In normal cases, you can get a full or partial refund of your Greyhound tickets. Immigration Amendment Act: New regulations came into effect on 01 June 2015 which impacts on any Cross Border travel with children under the age of 18. We use cookies to ensure that we give you the best experience on our website. Refundable bus tickets, can be refundable as it says and be exchange without extra fees. Ticket info. The reservations agency and/or Greyhound/Citiliner may at their own discretion, levy an administrative fee for a rebooking. Should the cancellation request occur less than 12 hours before departure, a 100% cancellation fee will apply. Regrettably this is the only manner in which we can accommodate special needs passengers. Contact your nearest Embassy or Consulate for up to date information. Refund will be based on the fare paid minus the one-way fare. Miller Transportation, Greyhound, Barons Bus tickets to Memphis costs between USD 129.00 and USD 154.00 each seat. CheckMyBus is here to help! No luggage may be stowed in the aisle or toilet of the coach. Passengers are not permitted to travel on vehicles between depots or other parking places and terminal points. Greyhound is the first luxury bus transporter in South Africa and one of its most efficient. Services resumed. Large items must be placed in the designated luggage compartment and loaded only by an employee or agent of Greyhound/Citiliner. Unless you are in possession of a medical certificate stating that you are fit to travel, you are advised not to make a booking and board any of our coaches. User trip reviews best describe Intercape, Greyhound bus services. 24hrs Customer Care/Reservations: 011 611 8000 | 087 352 0352, https://www.greyhound.co.za/terms-and-conditions/, Travel safety this festive season- 6 ways Greyhound keeps you safe, 6 Reasons to travel with Greyhound this holiday season. A passenger has the right to cancel an advance booking provided the cancellation is not less than 72 hours prior to the scheduled departure time and will be entitled to a refund subject to the imposition of a cancellation fee of 20% of the price of the ticket. Refunds requested less than 12 hours of the scheduled departure time, a 100% cancellation fee will apply. Eagle Liner. https://greyhound.co.za/wp-content/uploads/2018/03/Greyhound-logo-200.png, https://www.greyhound.co.za/wp-content/uploads/2019/05/updated-ts-cs.png. Greyhound/Citiliner will not be bound by any verbal quotation of fares provided to any person. This includes electronic cigarettes. Re-bookings may be made at Greyhound offices, the 24 hour Customer Care facility (087 352 0352), or any authorised travel agent, i.e. Passengers unable to ascend/ descend coach stairs may be accommodated on select departures only or may be required to select the Luxury class cabin on the Dreamliner fleet (lower deck) or on the lower deck on standard Premium Class double Decker coaches or single decker coaches. Cancellation and Refund - Once a reservation is booked on Gotobus.com, it cannot be canceled by the customer. Track your bus in real time; Find a great hotel deal for your trip; Need a place to park? If you need to reschedule or cancel your trip due to COVID-19, you will be issued a Citiliner voucher. Pre-purchase parking near our locations to save a bundle. Ticket cancellation & refunds: Greyhound bus tickets may be cancelled subject to payment of a cancellation fee. Back to top . Strictly no drugs. 087 352 0352. Children over the age of two and under the age of twelve will be required to purchase a ticket and the child fare will apply. Buying a ticket for someone else. More than 36 Weeks- Due to safety regulations, passengers that are further than 36 weeks into their pregnancy, will not be accepted for travel. Without doubt, there’s a reason we’re South Africa’s favourite. All coaches are also equipped with the latest Drivecam Technology. It is the passenger’s responsibility to ensure that the correct information is shown on the ticket. A passenger has the right to cancel an advance booking provided the cancellation is not less than 72 hours prior to the scheduled departure time and will be entitled to a refund subject to the imposition of a cancellation fee of 20% of the price of the ticket. Movies on the Move – Greyhound keeps you entertained. Call us: 1800SAFEBUS 1 8 0 0 SAFE BUS (1-800-723-3287) 1 8 0 0 7 2 3 3 2 8 7 So, whether you’re looking for a luxury bus from Johannesburg to Cape Town, from Durban to Pretoria, we have you covered; yes, from the Cape to Harare, from the Natal to Maputo, from the hills of the Transkei to the golden fields of the Free State (via most villages, dorpies and towns) we have you luxuriously covered. This constitutes a no-show and a 100% cancellation fee will apply. If luggage or personal property is left on the coaches and not claimed by the owners within a reasonable period of time, Greyhound/Citiliner will use all reasonable efforts to contact the relevant passenger. Here is a selection of great bus deals across South Africa and neighbouring countries. The bus service runs several times per day from Pretoria to Durban. Any re-booking must be accompanied by the original ticket. Our fare options and inclusions. Thereafter, Greyhound/Citiliner will be entitled to dispose of the luggage or personal property in any manner it deems fit without any liability to the passenger. 16 talking about this. Any request for a rebooking must be accompanied by the original ticket. For the latest travel status, please check the official page for South Africa. Every reasonable effort will be made to offer alternative services. Booking bus tickets online in advance is the best advice to find cheap tickets to King William's Town. Passengers may not lie or sit in the aisle or toilet of the coach. All Rights Reserved. Any claim for missing luggage must be submitted to us within 48 hours of the arrival of your journey. Contact Us/ Feedback: You may get in contact with us at any time. If you do it, with less than 72 hours, the company allows only you to rebook your ticket. To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to: Greyhound Lines, Inc. P.O. You and your unborn child’s safety is our priority. This ticket is issued subject to the terms and conditions set out below. A medical certificate stating that the passenger is fit to travel is highly recommended and may be required. All Rights Reserved. Greyhound/Citiliner does not provide insurance cover for passengers or their property/luggage. Buying a ticket for someone else. +27 11 611 8000 or We offer E-Ticket and other ticket delivery options and ways to pay. You are required to notify us in advance of the assistance that you require failing which we cannot assist you. Here then are some of them to keep you in the loop: Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Failure to provide these details, only a voucher valid for 6 months will be issued (NO exceptions will be made). You can get only a refund in the following conditions: Flexible (refundable) fare is purchased The ticket isn’t used, or only one half of the ticket is unused Tickets cancelled less than 72 hours and greater than 12 hours of the scheduled departure time will be subject to a 50% rebooking fee. Non-refundable: Non-refundable: Refundable: $20 fee to change your travel date or time before trip date: $20 fee to change your travel date or time before trip date: No fees to change travel details before trip date: 1 under the bus bag free (2nd & 3rd bags $20 each) 1 under the bus bag free (2nd & 3rd bags $20 each) 2 under the bus bags free (3rd bag $20) Exceptions to the ruling on late arrivals can only be made by Greyhound/Citiliner Management contactable on 087 352 0352. Greyhound/Citiliner may in certain instances, revise seat allocations and operate substitute vehicles of substantially the same standard to those advertised. Our intercity bus and coach network covers all the major cities in South Africa as well as Harare, Bulawayo in Zimbabwe and Maputo in Mozambique. The passenger will be liable for all legal costs, as may be permissible in law, spent in recovering any amount that the passenger owes Greyhound/Citiliner. Tickets are not transferable and are valid for use only by the person to whom it has been issued and for the date and time shown thereon. Refunds, cancellations and all that admin! If a passenger should stop or interrupt or deviate his/her journey, then a separate ticket at the appropriate fare for each individual further journey will be required. Each bus operator has their own rules regarding changes, cancellations and refunds … Tickets issued by Greyhound/Citiliner for travel on vehicles or service to be provided by other operators will be subject to the conditions of carriage of such other operator. Refunds requested less than 12 hours of the scheduled departure time, a 100% cancellation fee will apply. Buying a ticket for someone else. In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will also be for the account of the Passenger. 24hrs Customer Care/Reservations: 011 611 8000 | 087 352 0352. It is the passenger’s responsibility to ensure that the correct information is shown on the ticket. Please note: We can't process refunds through this form. Refunds: Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Greyhound tickets can be exchanged for a different departure time or date, however you cannot exchange them for a different route: route changes are not allowed. No refunds allowed. Refundable tickets (Flexible tickets) Non-refundable tickets (all other fare types) Get a full refund. Passengers must ensure that they are in possession of a valid passport and required travel documents for all cross-border journeys. We compare all available buses departing from Johannesburg and arriving in Mossel Bay and show you the exact stops, all travel times, and of course the best ticket prices.We’ll show you bus tickets from companies traveling this route, such as Intercape, Greyhound South Africa … In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will also be for the account of passenger payable immediately on making the re-booking. All requests for refunds must be sent to refunds@greyhound.co.za with a copy of the original ticket. Unaccompanied luggage will not be conveyed. Should the re-booking request occur less than 12 hours before departure, a 100% re-booking fee will apply. No passenger shall have any claim of any nature against Greyhound/Citiliner or its appointed agents, should he/she be prevented from undertaking, or continuing with any journey as a result thereof. Compare prices for Intercape, Eldo Coaches. If you continue to use this site we will assume that you are happy with it. Booking bus tickets online in advance is the best advice to find cheap tickets to Bulawayo. However, you must request the cancellation and the bus ticket refund at least 72 hours before the bus departure. As one of the most affordable ways to travel by bus across South Africa, we cater to thousands of passengers each year and it’s important to keep up to date with all the latest when it comes to rules, regulations and those tedious T&Cs. The passenger, by accepting and using the ticket, confirms that he/she has been given an adequate opportunity to read and understand the terms and conditions and that he/she is aware of all the terms printed in bold. Passengers are required to be at the departure point 30 minutes before the departure time shown on the ticket. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. Bus services relates to bus quality, punctuality, cleanliness, and staff behavior. If you have already purchased a ticket for travel between 26 March and 16 April 2020, then you should change your travel date or request a refund if possible. We offer E-Ticket and other ticket delivery options and ways to pay. Pre-purchase parking near our locations to save a bundle. Economy Economy Extra Flexible; Non-refundable: Non-refundable: Refundable: $20 fee to change your travel date or time before trip date: $20 fee to change your travel date or time before trip date: No fees to change travel details before trip date: 1 under the bus bag free (2nd & 3rd bags $20 each) 1 under the bus bag free (2nd & 3rd bags $20 each) No refund will be processed at terminal level for any late arrival. Be aware that not every bus ticket is refundable. Telephone Booking: 24 hours – 27 11 611 8000 or 087 352 0352. I've had a look at the advance ticket prices for the Greyhound- there's no way it offers as much flexibility as the Discovery Pass once did, simply because the prices of individual journeys soon add up and the hop-on-hop-off aspect is seriously curtailed. Copyright © Greyhound 2021. The average bus between Pretoria and Durban takes 9h 36m and the fastest bus takes 8h 45m. expand_more; Bus prices to King William's Town costs between ZAR 370.00 to ZAR 555.00 each seat. 087 352 0352. Passengers traveling with Medical apparatus or that require assistance or medication must contact the Greyhound Call Centre well in advance (087 352 0352). Find cheap bus tickets, schedules, ticket fares, bus stations, and reviews from all bus companies in South Africa. - free bus ticket anywhere Greyhound has a stop or station! Greyhound has the cheap bus tickets prices for ZAR 250.00. As the leading solution for luxury bus bookings in South Africa, the question is, where can Greyhound take you? Greyhound/ Citiliner will not provide meal or accommodation vouchers or accept any further liability during delayed or connecting services or changes in published schedules, due to Operational changes. Greyhound is part of a network of bus companies which sell tickets on each other’s routes to allow connections to even more locations. Passengers must obtain a Greyhound/Citiliner luggage sticker when boarding. Our fare options and inclusions. In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will also be for the account of the Passenger. Kimberley Greyhound Office is a popular bus station in Kimberley served by Citiliner, Intercape and Greyhound Mega Coach. Greyhound/ Citiliner operates complimentary shuttle services for passengers wanting to travel to and from Park City, from Pretoria or Midrand and passengers may be required to board a courtesy shuttle service and therefore a change-over may be required at Park City (and vice versa). If you continue to use this site we will assume that you are happy with it. Alternatively, passengers may opt to be rebooked on the next available service on that very same route, with no fee being levied. This is a useful information to search and compare bus ticket prices. Computicket or Shoprite Checkers. Make sure to have your Greyhound booking reference on hand when you want to exchange your ticket. Greyhound/Citiliner will not be held liable for any loss of luggage due to theft or damage. Between 28 and 35 Weeks- A Medical Certificate stating that the passenger is fit to travel must be handed to the crew when boarding. If both the going and return portions are partially used the ticket has no refund value. Ticket info. Africa South Africa Citiliner. Prices tend to raise as your travel date approaches, so book in advance to secure the best prices! Have your bus route information and reservation number handy (it will help us track the specific bus and driver). Main bus companies in South Africa Intercape ★★★★☆ (3.8/5) Intercape is the largest intercity passenger transport service operating in South Africa but also in Namibia, Botswana, Zimbabwe, Zambia, Malawi and Mozambique.. Eldo Coach ★★★★☆ (3.5/5) Eldo Coach is the second-largest bus company in South Africa. Customer Care Centre. There are so many reasons to choose Greyhound this holiday […] Read more. Greyhound Goes to Cape Town – exciting things to do. With Busbud, you can easily book your cheap bus tickets online from the best bus companies. All their buses include toilets, free WiFi, and reclining seats. To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to: Before you email us, you can check if you're eligible for a refund or exchange online. In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will be for the account of the passenger. Track your bus in real time; Find a great hotel deal for your trip; Need a place to park? The best way to find cheap bus tickets from Harrismith to Durban is to book your tickets as early as possible. Computicket or Shoprite Checkers. Tickets are not transferable and are valid for use only by the person to whom it has been issued and for the date and time shown thereon. Should the rebooking be less than the original amount paid, this will be refunded in cash, credit card/debit card refund or travel voucher valid for 6 months. Get familiar with Greyhounds updated Terms and Conditions. Box 660691, MS 470 Dallas, TX 75266-0691. Ticket Refund and Exchanges. Any change requires the issue of a replacement ticket. Bus tickets available with Greyhound. When luxury yearns for affordability, our liners shine the brightest: We are the most luxurious bussing solution this side of equator, available with Dreamliners built to 5-star specifications and an experience defined by professionalism, punctuality and good ol’ fashioned politeness. Booking bus tickets online in advance is the best advice to find cheap tickets to Durban. Find cheap bus tickets, schedules, ticket fares, bus stations, and reviews from all bus companies in South Africa. Re-bookings may be made at Greyhound offices, the 24-hour Customer Care facility 087 352 0352, or any authorised travel agent, i.e. Exceptions to the ruling on late arrivals can only be made by Greyhound/Citiliner Management contactable on 087 352 0352. 24 Hour Customer Care Support is available via our Contact Centre on 087 352 0352/ 011 611 8000. Any increase in the cost/price of the ticket in the event of a re-booking will be for the account of the passenger, payable immediately on making the re-booking. Improved sanitizing on buses and stations. Re-bookings requested in excess of 72 hours of the scheduled departure time will be subjected to a rebooking fee of 20%. Keeping up to date with our Terms and Conditions is not only in the interest of your safety, but also makes your journey with us as easy and as enjoyable as possible. The cheapest average bus price from Harrismith to Durban is $21. Greyhound/Citiliner’s liability for any loss or damage to passengers’ luggage or personal property will be limited to a maximum of R1000,00 per claim in circumstances where Greyhound/Citiliner acted with gross negligence or fraudulent intent. All requests for refunds must be sent to enquiries@greyhound.co.za with a copy of the original ticket. Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Each passenger is permitted to take free of charge, at own risk, two suitcases not exceeding 80cm x 60cm x 30cm in size, of a total mass not exceeding 30kg. Before you email us, you can check if you're eligible for a refund … You will have to pay a US$20 fee for exchanging tickets with Greyhound. We will not accept any liability for any cancelled services. Greyhound/Citiliner will not be liable to the passenger for any loss arising from any failure or delay in performance or service delivery resulting from circumstances beyond Greyhound/Citiliner’s control. Enquiries and complaints may be submitted via the website, Greyhound Customer Care Centre and any Greyhound Offices Nationwide. As mentioned before, you will find on Barons Bus to Memphis low-cost tickets for only USD 129.00. Types of bus fares. Services resumed. Any passenger who arrives 2 hours after the scheduled departure time of the service, the ticket may be subjected to a cancellation fee of a 100% and passenger will be required to book a new ticket on another service. We offer E-Ticket and other ticket delivery options and ways to pay. E-Ticket. Refunds are not permitted where a passenger failed to check-in within the allocated time (30 minutes prior to departure time).
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