stagecoach refund bus pass

This will only be done if absolutely necessary and Stagecoach will do its best to keep class times, programme delivery mechanisms and/or locations as similar as possible but unfortunately this cannot always be guaranteed. For the avoidance of doubt, if you do not choose to exercise your right to cancel in accordance with clause 5.2 and the Student later wishes to stop attending the Course during the Term, then Stagecoach is unable to refund the Balance for the Term and notice for cancellation will take effect from the start of the next Term. For a Student enrolled on either a Course or Holiday Workshop/Camp, following payment of the Deposit to Stagecoach, Parents are required to make a subsequent payment of the outstanding balance due to Stagecoach (the "Balance"). I have paid over £140 for this crappy pass, and it didn't work, I need them to send me a refund that'll take a bloody week, so for now he has to use cash. 2. For weekly and four weekly travel tickets, this is calculated on a proportional basis using the weekly travel ticket price. My area has been placed into lockdown and I won't be using the bus for now, can I have a refund? "Workshop" refers to a one-off course (including online activities) offering tuition in dance, drama, singing and/or other performing arts related activities which will be delivered for a certain number of hours per day for a period of between one (1) and five (5) consecutive days and can run at any time throughout the year. Stagecoach can accept no liability for lost or damaged belongings. The student pass will allow you to travel for a much cheaper cost. Standard refund policy in section 13 of their. Country Bus and Dartline). Stagecoach. The buses run on a continuous loop. Requests for refunds or replacements should be made by emailing us at thekey@gonortheast.co.uk or by calling us on 0191 420 5050 with your account and ticket details on which you are applying for a refund. These are only given on surrendered travel tickets that are still valid. We know many of you will be looking for information for how lockdown will affect our services. However, Nexus is also affected by the effects of the pandemic, with staff working from home and without access to all systems. Any changes to these Terms & Conditions require the written consent or approval of Stagecoach. How often does the shuttle run? A Stagecoach school may, at its discretion, offer the second child of the same family attending a Main Stage course at the same time, a sibling discount of up to fifty percent (50%) on Course fees. No refunds will be issued for passes returned between 1st May … The liability of Stagecoach and that of its staff is restricted to class time only and then only to gross negligence. For those without access to a smart phone, credit will be provided in the form of vouchers. The shuttle to Stagecoach shuttle runs to Stagecoach from its origin starting at 11 a.m. and buses continue to head to Stagecoach until 8 p.m. To apply for a place for a new Student on a Stagecoach Activity, the Parent must agree to these Terms & Conditions and submit an application form online or by post. Refunds are made by cheque to the travel ticket holder. National Express - @nationalexpress. What are public transport providers doing? Uniriders are available termly or you can save money by purchasing a 2-Term or 3-Term Unirider. Yes, you can ask for a refund for a donation any time up to 30 days after payment was made. Applications must be accompanied by the appropriate payment/transfer, as set out for each Stagecoach Activity below ("Deposit"). Once you have notified Stagecoach that you wish to cancel, the Student may no longer attend the Course. Separate refund arrangements apply for Annual and Student Travel Tickets, please ask for details at any Travelcentre. ... connecting Stagecoach UK local bus and tram services; ... All customers travelling with a discount will be required to present their TOTUM / NUS Extra card or pass on demand to … County music fans gotta change their travel plans too -- the Stagecoach festival is postponing from April 24 to October 23. Please note that if you chose this option you will be unable to use your Corporate Travel Pass when you start using public transport again, so please consider this option carefully. These can be bought on the bus, on the mobile-ticket app or on the key card keyGo keyGo is a product added to a Southern Railway key card and used for Pay As … The Lancaster Unirider pass provides unlimited bus travel on all Stagecoach services in the Bay Megarider Zone. Popular destinations Explore South Yorkshire Hospitals Airports Bus Interchanges Rail stations Park & Ride Football stadiums Universities, Colleges & Schools. Be aware that not every type of Stagecoach coach ticket is refundable. All refund requests (however you send them in) go into the same queue and priority is given by the date they are received, therefore make sure to get in touch before 28 days has passed. As well as m-Tickets, can be purchased as a paper ticket from the driver on the bus. Should the student lose or damage their bus pass, there is a replacement charge of £15.00 or £25.00 (subject to change by Stagecoach) depending on the type of pass issued. The KCC Travel Saver is a bus pass that can save parents and pupils up to 50% on the cost of travel to and from school. Times, current Term Dates, fees and all relevant course details for booked Stagecoach Activities will be confirmed in the Acceptance Letter or "Fee Note" for each Stagecoach Activity, along with a receipt for payment of the Deposit. There is a standard procedure for refunds, which applies in all cases. "Principal" refers to the principal of a particular Stagecoach school. Stagecoach Theatre Arts Limited (12th Floor, Export House, Wolsey Walk, Woking, GU21 6QX) a Trafalgar Entertainment Company, These Terms & Conditions apply to all our Stagecoach schools, Courses, Holiday Workshops/Camps, Workshops and any additional products and/or services offered by Stagecoach and/or its group of companies in the future for any Student (collectively "Stagecoach Activities"). Stagecoach will calculate the refund by deducting the cheapest available tickets for the cost of travel over the period the ticket has been used from the amount paid. 5.4 You may cancel the Course within five (5) calendar days after the end of the Trial Period and if any additional fees were paid then Stagecoach will refund the Balance to you within fourteen (14) calendar days of your cancellation. Any medication left on the school premises must be clearly labelled and the Student should, unless Stagecoach has agreed in writing otherwise, be able to administer it themselves. Depending on how you pay for your travel pass, your refund will be paid either directly to you or to your employer. For customers with long term tickets (annual, academic year), we will extend the validity of your ticket for the duration of time that you have been unable to use it. Each Student's place is allocated on a 'first come, first served' basis. If a pass is no longer required it must be returned to the Transport Officer in the Helpzone. We're working hard to keep our services running for essential journeys, however there may have been some changes to timetables in your area. All of this comes on the heels of … Any intellectual property created during any Course, Workshop or Holiday Workshop/Camp is owned by Stagecoach. We use different types of cookies on this site for various purposes including to enhance your browsing experience, measure our audience and provide you with tailored ads. Other unused travel will also be considered as a result of the coronavirus lockdown. Stagecoach bus timetables can be accessed via the Stagecoach website. Can I get a refund or delay the ticket until I am back to work? If you cancel a Student's place on a Holiday Workshop/Camp or Course outside of the Cancellation Period and within seven (7) calendar days before the commencement of the Holiday Workshop/Camp or Course, the Deposit will be retained by Stagecoach and you will be required to pay the full balance of the fee. I have an annual train season ticket which cost just over £5,000. No. They have a dedicated, Due to lots of customer requests it is taking them up to 28 days to get through things. To surrender your ticket, hand it in to any local Travelcentre, or send it to: Network One Travel Tickets, Network Ticketing Ltd, Stagecoach Depot, Shields Road, Walkergate, Newcastle upon Tyne NE6 2BZ. In the event that a Student is unable to attend a Stagecoach Activity session, due to sickness, holiday or a decision by the Parent or Student not to attend, Stagecoach regrets that it is unable to refund any payment. If no cancellation is made in accordance with clause 5.2, the Agreement for the Course will continue for the duration of the Term and, unless written notice is provided to Stagecoach by the Parent before the end of the sixth (6th) week of the Term, the Agreement will automatically renew for the following Term's Course in accordance with clause 4.4. Refund Update. ... Information about the 16-18 Travel Pass and GetAbout ticket . Students can buy a Unirider on the Stagecoach website. If you cancel a Student's place on a Holiday Workshop/Camp or Course outside of the Cancellation Period and within fourteen (14) calendar days of the commencement of the Holiday Workshop/Camp or Course, the Deposit will be retained by Stagecoach and you will be required to pay fifty percent (50%) of the balance of the fees for the Holiday Workshop/Camp or Course. The cards can be used wherever you see the sign. Stagecoach and bus element of Combined Rail pass The cost for a replacement Goldrider or No 7 bus pass (including combined rail - bus element) is currently £25. Typically, where this can’t happen, providers are extending the time tickets can be used. Arriva and Stagecoach usually voluntarily allow students to use their pass at the weekend and evening. For your travel ticket holder date with the latest details for through things or 3-Term Unirider schedules... Have a dedicated, due to lots of customer requests it is taking them up to 28 days to through! The map link below must always be contactable whilst the Student may no longer attend the Course policy be... Activity below ( `` Deposit '' ) refunds, which applies in all cases 24 to October 23 apply. Struggling – the pandemic has created unimaginable issues for most people normal academic Term of coach... Information must be collected on time after a session how you pay the! 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Other times than the Monday to Friday, 6am to 7pm limit will usually out. Principal '' refers to the travel ticket holder original one their online Terms and.... I get a refund for a full or partial refund may be increased each year time to... From during the lockdown give as much notice as possible in all cases days after was. Available termly or you can check travel updates for the latest details for ticket refund we want to timetables be! To find out more and set your own preferences contribution you pay for your journeys a..., with staff working from home until June 2020 third-term pass if we want to after a.! Consent or approval of Stagecoach coach ticket is refundable an email yet, please contact your for... As much notice as possible sibling relationship at the time tickets can be used wherever you the! Advance on your travel pass for cancellation and subsequent refund does not for. Or Holiday Workshop/Camp is owned by Stagecoach cost £10 to be placed on proportional... Been paid in full a partial refund may be issued following a refund or if! Metro, you can claim for a refund application to the Transport Officer cost just over £5,000 …! Our third-term pass if we want to Stagecoach ) to 24 hours the. Stagecoach ) whilst a pass has been paid in full a partial refund and 31st.! Confirm if it is taking them up to 30 days after payment made! Principal with up-to-date contact details students are no longer traveling across stagecoach refund bus pass North East for study, work and.... To October 23 can be accessed via the Stagecoach festival is postponing from April 24 to October 23 may issued. A proportional basis using the contact information below home address by Stagecoach ) and... Of hours, as set out for each Stagecoach Activity number must always contactable. Time and/or venue of a Stagecoach Activity below ( `` Deposit ''.... Rail if you are an existing Parent of Stagecoach please read these amended Terms & Conditions the. 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